Occidental Costa Cancún - All Inclusive

Cancun, Mexico

7.2AI score

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Is Occidental Costa Cancún - All Inclusive good? Overview, pros and cons

Verdict: 7.2/10 (Staylist AI score). Guests praise: value; breakfast; beach. Main complaint: rude desk.

Staylist AI overview · based on 4 public guest reviews

“Cancun's occidental costa”

Occidental Costa Cancún - All Inclusive earns enjoyed-stay marks for many: a fabulous breakfast, clean rooms and surroundings, a decent pool beach and restaurant set and high value among the hotel zone's all-inclusives. Dissents though carry severe weight: rude desk staff, a broken air conditioner, a toilet blocked four times and a skipped cleaning day, plus an ordinary dated room.

Rooms
Clean amid the severe dissent on most stays.
Service
Mixed amid the severe dissent on most stays.
Location
Costa cancun for guests here on most stays.
Food
A fabulous breakfast for guests on most stays.
Facilities
Pool and beach for guests on most stays.
Value
High amid the dissent noted on most stays.
Cleanliness
Clean amid the dissent noted on most stays.
  • Value
  • Breakfast
  • Beach
  • Clean
  • Outdoor swimming pool
  • Sauna
  • Gym
  • Rude desk
  • Broken AC
  • Blocked toilet

Best forCancun tripsAll inclusiveValue stays

How it compares

Occidental Costa Cancún - All Inclusive ranks #49 of 59 hotels Staylist lists in Cancun and #12 of 16 4-star hotels there. At about $210 a night it is 17% above the median for 4-star hotels in Cancun ($179). The closest listed alternative is Holiday Inn Club Vacations The Royal Cancun All Inclusive, 600 m away (score 8.0).

About the hotel

Address
Blvd. Kukulcan Km. 4-5, Kukulcan Boulevard, Zona Hotelera, Cancun, Quintana Roo, 77513, Mexico
Hotel class
★★★★ 4-star
Opened
1988
Renovated
2016
Check-in / out
From 15:00 · by 11:30
Distance to centre
3.1 km
Getting there
Airport: Cancun Intl. Airport (21.4 km) · Train Station: Maya Train Station - Cancún (23.24 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Golf course
  • Outdoor swimming pool
  • Sauna
  • Spa
  • Massage room
  • Gym
  • Public parking
  • Luggage storage
  • Bar
  • Restaurant
  • Taxi booking service
  • Car rentals
  • Currency exchange
  • Conference room
  • Business center
  • Multi-function room
  • Playground
  • Kids' club
  • Childcare service
  • Wi-Fi in public areas
  • Fax/copying service
  • Wedding service
  • Concierge service
  • Safe at front desk

Frequently asked questions

What time is check-in at Occidental Costa Cancún - All Inclusive?
Check-in starts at 15:00 and check-out is by 11:30.
Does Occidental Costa Cancún - All Inclusive have a pool?
Yes: outdoor swimming pool.
Is there parking at Occidental Costa Cancún - All Inclusive?
Yes: public parking.
What wellness facilities does Occidental Costa Cancún - All Inclusive have?
Sauna, Spa, Massage room, Gym.
How far is Occidental Costa Cancún - All Inclusive from the airport?
The nearest airport is Cancun Intl. Airport, about 21.4 km away.
How far is Occidental Costa Cancún - All Inclusive from the centre of Cancun?
About 3.1 km.
Is Occidental Costa Cancún - All Inclusive suitable for children?
Children of all ages are welcome at this property.

$210 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Occidental Costa Cancún - All Inclusive, Cancun Reviews