Best Western Nairobi Upper Hill
Nairobi, Kenya
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Is Best Western Nairobi Upper Hill good? Overview, pros and cons
Verdict: 8.7/10 (Staylist AI score). Guests praise: value; kind staff; shared pool. Main complaint: dated.
Staylist AI overview · based on 8 public guest reviews
“BW Nairobi's oasis value”
Best Western Nairobi Upper Hill is a very good value pick — spacious well-kept apartment-style rooms with fans instead of AC (no mosquitoes reported), a thoughtful service team, an adequate tidy finish, a safe Upper Hill spot good for business travel, an okay breakfast, and shared access to the neighboring four-star property's nice pool, eateries, and garden areas — an oasis in busy Nairobi. Caveats though: the hotel itself runs dated.
- Rooms
- Spacious apartments; dated, fan only though.
- Service
- Thoughtful staff for the guests on each stay.
- Location
- A safe Upper Hill base here.
- Food
- An okay breakfast for guests on each stay.
- Facilities
- A shared pool and gardens here.
- Value
- A value pick for guests on each stay.
- Cleanliness
- Tidy for the guests on stays.
- Value
- Kind staff
- Shared pool
- Rooms
- Gym
- Public parking
- Airport pick-up
- Dated
- No AC
Best forBusiness tripsBudget staysLonger stays
How it compares
Best Western Nairobi Upper Hill ranks #27 of 59 hotels Staylist lists in Nairobi and #3 of 5 3-star hotels there. At about $62 a night it is 60% below the median for hotels in Nairobi ($154). The closest listed alternative is Fairview Hotel Nairobi, Vignette Collection by IHG, 300 m away (score 8.6).
About the hotel
- Address
- Second Ngong Ave, Nairobi, 00100, Kenya
- Hotel class
- ★★★ 3-star
- Chain
- Best Western (BWH)
- Opened
- 2022
- Renovated
- 2025
- Distance to centre
- 1.8 km
- Getting there
- Airport: Wilson Airport (5.71 km) · Train Station: Nairobi Railway Station (3.14 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Fairview Hotel Nairobi, Vignette Collection by IHG300 m · 8.6 · $206
- Sarova Panafric Hotel, Nairobi Upper Hill500 m · 8.8 · $144
- The Heron by Sarovar Portico India800 m · 7.5 · $115
- Mercure Nairobi Upper Hill800 m · 8.1
- Pullman Nairobi Upper Hill800 m · 6.7 · $160
Amenities
- Gym
- Public parking
- Airport pick-up
- Luggage storage
- 3 Restaurants
- Airport drop-off
- Taxi booking service
- Currency exchange
- Conference room
- Multi-function room
- Wake-up call
- Wi-Fi in public areas
- Restaurant 1
- Restaurant 2
- Restaurant 3
- Fax/copying service
- Translation tools available
- Express check-in and check-out
- Safe at front desk
- Kiswahili
- Halal meals provided
- Alcohol-free rooms (on request)
- Room service
- Elevator
Frequently asked questions
- Is there parking at Best Western Nairobi Upper Hill?
- Yes: public parking.
- Does Best Western Nairobi Upper Hill offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Best Western Nairobi Upper Hill have?
- Gym.
- How far is Best Western Nairobi Upper Hill from the airport?
- The nearest airport is Wilson Airport, about 5.71 km away.
- How far is Best Western Nairobi Upper Hill from the centre of Nairobi?
- About 1.8 km.
- Is Best Western Nairobi Upper Hill suitable for children?
- Children of all ages are welcome at this property.