Banyan Tree Hangzhou

Hangzhou, China

9.0AI score

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Is Banyan Tree Hangzhou good? Overview, pros and cons

Verdict: 9.0/10 (Staylist AI score). Guests praise: design; setting; kind staff. No recurring complaint stands out.

Staylist AI overview · based on 7 public guest reviews

“Hangzhou's blissful retreat”

Banyan Tree Hangzhou is a fabulous blissful stay — a beautifully-designed retreat where the grounds alone supply the bridge photos guests would otherwise seek in the water towns, excellent oriental-style villa decor that one guest calls their best ever, a nice heated pool, very nice scenery, dedicated super friendly staff with a special mention for Jessica, and a great location for a retreat; a late arrival meant one guest missed the full activity roster.

Rooms
Oriental villas for the guests during the stay.
Service
Jessica praised by guests here on the visit.
Location
A retreat spot for guests for a stay.
Food
Dining for the guests on stays.
Facilities
A heated pool for guests for guests.
Value
A revisit pick for guests during the stay.
Cleanliness
Fine for the guests on stays.
  • Design
  • Setting
  • Kind staff
  • Pool
  • Spa
  • Gym
  • Public parking

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How it compares

Banyan Tree Hangzhou ranks #55 of 358 hotels Staylist lists in Hangzhou and #18 of 85 5-star hotels there. At about $455 a night it is 255% above the median for 5-star hotels in Hangzhou ($128). The closest listed alternative is Sheraton Grand Hangzhou Wetland Park Resort, 100 m away (score 7.7).

About the hotel

Address
No. 2, Xixi Paradise International Tourism Complex, Zijingang Road, Xihu District, Hangzhou, Zhejiang, 310030, China
Hotel class
★★★★★ 5-star
Chain
Banyan Tree (Banyan Group)
Opened
2010
Check-in / out
From 15:00 · by 12:00
Distance to centre
7.8 km
Getting there
Airport: Hangzhou Xiaoshan International Airport (37.61 km) · Train Station: Hangzhou Railway Station (12.81 km) · Metro: Dongyue (0.99 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Indoor swimming pool
  • Spa
  • Massage room
  • Gym
  • Public parking
  • EV charging station
  • Airport pick-up
  • Library
  • 2 Restaurants
  • Cafe
  • Taxi booking service
  • Airport drop-off
  • Station pick-up
  • Conference room
  • Multi-function room
  • Tour and ticket booking service
  • Currency exchange
  • Wi-Fi in public areas
  • Luggage storage
  • Laundry room
  • Heated pool
  • Towels
  • Pool lounge
  • Car charging facilities

Frequently asked questions

What time is check-in at Banyan Tree Hangzhou?
Check-in starts at 15:00 and check-out is by 12:00.
Does Banyan Tree Hangzhou have a pool?
Yes: indoor swimming pool, heated pool, pool lounge.
Is there parking at Banyan Tree Hangzhou?
Yes: public parking.
Does Banyan Tree Hangzhou offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does Banyan Tree Hangzhou have?
Spa, Massage room, Gym.
How far is Banyan Tree Hangzhou from the airport?
The nearest airport is Hangzhou Xiaoshan International Airport, about 37.61 km away.
How far is Banyan Tree Hangzhou from the centre of Hangzhou?
About 7.8 km.
Is Banyan Tree Hangzhou suitable for children?
Children of all ages are welcome at this property.

$455 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Banyan Tree Hangzhou: Reviews & Prices · Staylist World