Banyan Tree Hangzhou
Hangzhou, China





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Is Banyan Tree Hangzhou good? Overview, pros and cons
Verdict: 9.0/10 (Staylist AI score). Guests praise: design; setting; kind staff. No recurring complaint stands out.
Staylist AI overview · based on 7 public guest reviews
“Hangzhou's blissful retreat”
Banyan Tree Hangzhou is a fabulous blissful stay — a beautifully-designed retreat where the grounds alone supply the bridge photos guests would otherwise seek in the water towns, excellent oriental-style villa decor that one guest calls their best ever, a nice heated pool, very nice scenery, dedicated super friendly staff with a special mention for Jessica, and a great location for a retreat; a late arrival meant one guest missed the full activity roster.
- Rooms
- Oriental villas for the guests during the stay.
- Service
- Jessica praised by guests here on the visit.
- Location
- A retreat spot for guests for a stay.
- Food
- Dining for the guests on stays.
- Facilities
- A heated pool for guests for guests.
- Value
- A revisit pick for guests during the stay.
- Cleanliness
- Fine for the guests on stays.
- Design
- Setting
- Kind staff
- Pool
- Spa
- Gym
- Public parking
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How it compares
Banyan Tree Hangzhou ranks #55 of 358 hotels Staylist lists in Hangzhou and #18 of 85 5-star hotels there. At about $455 a night it is 255% above the median for 5-star hotels in Hangzhou ($128). The closest listed alternative is Sheraton Grand Hangzhou Wetland Park Resort, 100 m away (score 7.7).
About the hotel
- Address
- No. 2, Xixi Paradise International Tourism Complex, Zijingang Road, Xihu District, Hangzhou, Zhejiang, 310030, China
- Hotel class
- ★★★★★ 5-star
- Chain
- Banyan Tree (Banyan Group)
- Opened
- 2010
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 7.8 km
- Getting there
- Airport: Hangzhou Xiaoshan International Airport (37.61 km) · Train Station: Hangzhou Railway Station (12.81 km) · Metro: Dongyue (0.99 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Sheraton Grand Hangzhou Wetland Park Resort100 m · 7.7 · $162
- Rezen Brook Hotel (Hangzhou Xixi Paradise)200 m · 9.2 · $24
- Angsana Hangzhou300 m · 6.3 · $110
- Yuanmao Fulou Hotel300 m · 9.5 · $60
- Atour Hotel (Hangzhou Xixigu)1 km · 9.7 · $49
Amenities
- Indoor swimming pool
- Spa
- Massage room
- Gym
- Public parking
- EV charging station
- Airport pick-up
- Library
- 2 Restaurants
- Cafe
- Taxi booking service
- Airport drop-off
- Station pick-up
- Conference room
- Multi-function room
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Laundry room
- Heated pool
- Towels
- Pool lounge
- Car charging facilities
Frequently asked questions
- What time is check-in at Banyan Tree Hangzhou?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Banyan Tree Hangzhou have a pool?
- Yes: indoor swimming pool, heated pool, pool lounge.
- Is there parking at Banyan Tree Hangzhou?
- Yes: public parking.
- Does Banyan Tree Hangzhou offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Banyan Tree Hangzhou have?
- Spa, Massage room, Gym.
- How far is Banyan Tree Hangzhou from the airport?
- The nearest airport is Hangzhou Xiaoshan International Airport, about 37.61 km away.
- How far is Banyan Tree Hangzhou from the centre of Hangzhou?
- About 7.8 km.
- Is Banyan Tree Hangzhou suitable for children?
- Children of all ages are welcome at this property.