Hospes Puerta de Alcalá, a Member of Design Hotels

Madrid, Spain

7.9AI score

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Is Hospes Puerta de Alcalá, a Member of Design Hotels good? Overview, pros and cons

Verdict: 7.9/10 (Staylist AI score). Guests praise: comfort; clean; service. Main complaint: noise pan.

Staylist AI overview · based on 8 public guest reviews

“Hospes' comfort stay”

Hospes Puerta de Alcalá, a Member of Design Hotels is a perfect favourite stay for some — an extremely comfortable hotel where the shower and bed stand out, impeccable cleanliness, a good location, thoughtful service with an early check-in well arranged, and repeat guests' favourite in Madrid. Caveats though are real: kettle, shower cap and sanitary bag are not provided, the pool and sauna need advance booking, renovation has run for months, downstairs bar music reportedly parties past two in the morning, and note-field requests were politely acknowledged but rarely acted on.

Rooms
Extremely comfy amid amenity gaps for guests here on stays.
Service
Thoughtful amid ignored notes for guests here on stays.
Location
By Puerta de Alcala here for guests here on stays.
Food
Fine for guests on most stays.
Facilities
A book ahead spa for guests.
Value
A favourite amid the pans for guests here on stays.
Noise
A bar noise report here for guests here on stays.
Cleanliness
Impeccable for guests on stays for guests here on stays.
  • Comfort
  • Clean
  • Service
  • Location
  • Spa
  • Gym
  • Private parking
  • Noise pan
  • Amenity gaps
  • Works

Best forMadrid tripsCouplesRepeat stays

How it compares

Hospes Puerta de Alcalá, a Member of Design Hotels ranks #57 of 266 hotels Staylist lists in Madrid and #20 of 33 5-star hotels there. At about $330 a night it is 34% below the median for 5-star hotels in Madrid ($496). The closest listed alternative is Casa Faraona Luxury Residences, under 50 m away (score 8.6).

About the hotel

Address
Pl. de la Independencia, 3, Salamanca District, Madrid, Community Of Madrid, 28001, Spain
Hotel class
★★★★★ 5-star
Renovated
2007
Check-in / out
From 15:00 · by 12:00
Distance to centre
0.6 km
Getting there
Airport: Adolfo Suárez Madrid-Barajas Airport (17.75 km) · Train Station: Recoletos (0.49 km) · Metro: Retiro (0.34 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Golf course
  • Spa
  • Massage room
  • Gym
  • Private parking
  • Airport pick-up
  • Car rentals
  • Bar
  • Restaurant
  • Airport drop-off
  • Conference room
  • Business center
  • Childcare service
  • Tour and ticket booking service
  • Currency exchange
  • Wi-Fi in public areas
  • Luggage storage
  • Valet parking
  • Shuttle service
  • Fax/copying service
  • Lockers available
  • Concierge service
  • Translation tools available
  • Safe at front desk

Frequently asked questions

What time is check-in at Hospes Puerta de Alcalá, a Member of Design Hotels?
Check-in starts at 15:00 and check-out is by 12:00.
Is there parking at Hospes Puerta de Alcalá, a Member of Design Hotels?
Yes: private parking, valet parking.
Does Hospes Puerta de Alcalá, a Member of Design Hotels offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does Hospes Puerta de Alcalá, a Member of Design Hotels have?
Spa, Massage room, Gym.
How far is Hospes Puerta de Alcalá, a Member of Design Hotels from the airport?
The nearest airport is Adolfo Suárez Madrid-Barajas Airport, about 17.75 km away.
How far is Hospes Puerta de Alcalá, a Member of Design Hotels from the centre of Madrid?
About 0.6 km.
Is Hospes Puerta de Alcalá, a Member of Design Hotels suitable for children?
Children of all ages are welcome at this property.

$330 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Hospes Puerta de Alcalá, Madrid Reviews · Staylist World