Four Points by Sheraton Surabaya, Tunjungan Plaza

Tegalsari, Indonesia

8.9AI score

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Is Four Points by Sheraton Surabaya, Tunjungan Plaza good? Overview, pros and cons

Verdict: 8.9/10 (Staylist AI score). Guests praise: location; good food; kind staff. Main complaint: hidden entrance.

Staylist AI overview · based on 8 public guest reviews

“Four Points Surabaya's mall link”

Four Points by Sheraton Surabaya, Tunjungan Plaza is a convenient stay attached to the Tunjungan mall — comfortable clean fairly-large rooms, a good complimentary breakfast and dinner buffets with authentic Indonesian food (waitresses Evelyn and Lena praised; breakfast boxes arranged for departures), and wonderful attentive service; the entrance is easy to miss — drivers may head to the Sheraton a short walk away. Two notes: room lighting ran dim, and glass bottles were suggested to be replaced by mineral water.

Rooms
Clean, comfortable rooms; dim though once.
Service
Wonderful staff; Evelyn and Lena praised.
Location
Attached to the Tunjungan mall here.
Food
Sumptuous buffets for the guests here.
Facilities
The mall connection for the guests.
Value
A fabulous stay for the guests.
  • Location
  • Good food
  • Kind staff
  • Clean
  • Outdoor swimming pool
  • Gym
  • Public parking
  • Hidden entrance
  • Dim lighting

Best forShoppingBusiness tripsFamilies

How it compares

Four Points by Sheraton Surabaya, Tunjungan Plaza ranks #2 of 5 hotels Staylist lists in Tegalsari. The closest listed alternative is Sheraton Surabaya Hotel & Towers, 200 m away (score 8.2).

About the hotel

Address
Jl. Embong Malang No.25-31, Kedungdoro, 60261 Tegalsari, Surabaya, East Java, Indonesia
Hotel class
★★★★ 4-star
Chain
Sheraton (Marriott)
Opened
2016
Check-in / out
From 15:00 · by 12:00
Distance to centre
0.2 km
Getting there
Airport: Surabaya Airport (25.45 km) · Train Station: Surabaya Pasar Turi Train Station (2.28 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Outdoor swimming pool
  • Massage room
  • Gym
  • Public parking
  • EV charging station
  • Airport pick-up
  • Luggage storage
  • Bar
  • Restaurant
  • Airport drop-off
  • Car rentals
  • Conference room
  • Business center
  • Multi-function room
  • Children's pool
  • Wi-Fi in public areas
  • Car charging facilities
  • Valet parking
  • Shuttle service
  • Fax/copying service
  • Wedding service
  • Concierge service
  • Safe at front desk
  • Indonesian

Frequently asked questions

What time is check-in at Four Points by Sheraton Surabaya, Tunjungan Plaza?
Check-in starts at 15:00 and check-out is by 12:00.
Does Four Points by Sheraton Surabaya, Tunjungan Plaza have a pool?
Yes: outdoor swimming pool, children's pool.
Is there parking at Four Points by Sheraton Surabaya, Tunjungan Plaza?
Yes: public parking, valet parking.
Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does Four Points by Sheraton Surabaya, Tunjungan Plaza have?
Massage room, Gym.
How far is Four Points by Sheraton Surabaya, Tunjungan Plaza from the airport?
The nearest airport is Surabaya Airport, about 25.45 km away.
How far is Four Points by Sheraton Surabaya, Tunjungan Plaza from the centre of Tegalsari?
About 0.2 km.
Is Four Points by Sheraton Surabaya, Tunjungan Plaza suitable for children?
Children of all ages are welcome at this property.

$65 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Four Points by Sheraton Surabaya, Tunjungan Plaza Reviews