Hotel City SM Business & Spa
Krakow, Poland
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Is Hotel City SM Business & Spa good? Overview, pros and cons
Verdict: 6.3/10 (Staylist AI score). Guests praise: location; half board; wellness. Main complaint: dated.
Staylist AI overview · based on 3 public guest reviews
“Krakow's city sm”
Four tram stops from the centre, Hotel City SM Business & Spa divides guests: a good location, decent half-board, an okay bathroom, a wellness area and mostly friendly staff for some — versus a severe three-star mismatch for others: dirty rooms, a plastic mattress, ancient furnishings, a nearly-dead shower, staff overwhelmed by bus groups at buffets and slow plate refills.
- Rooms
- Amid the severe dissent noted on most stays.
- Service
- Mixed amid the bus dissent on most stays.
- Location
- Tram stops for guests here on most stays.
- Food
- Amid the buffet dissent noted on most stays.
- Facilities
- Wellness amid the dated dissent on most stays.
- Value
- Mixed amid the severe dissent on most stays.
- Cleanliness
- Amid the severe dissent noted on most stays.
- Location
- Half board
- Wellness
- Sauna
- Public parking
- Dated
- Dirty rooms
- Bus crowds
Best forKraków tripsBudget staysTram travel
How it compares
Hotel City SM Business & Spa ranks #85 of 100 hotels Staylist lists in Krakow and #29 of 34 3-star hotels there. At about $106 a night it is 14% below the median for 3-star hotels in Krakow ($122). The closest listed alternative is Metropolo Krakow by Golden Tulip, 900 m away (score 8.1).
About the hotel
- Address
- Gajowa 16, Lagiewniki-Borek Falecki, Krakow, Lesser Poland, Poland
- Hotel class
- ★★★ 3-star
- Check-in / out
- From 14:00 · by 11:00
- Distance to centre
- 4.7 km
- Getting there
- Airport: John Paul II Intl. Airport (21.23 km) · Train Station: Krakow Bonarka (2.7 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Metropolo Krakow by Golden Tulip900 m · 8.1 · $78
- Farmona Hotel Business & Spa1.4 km · 8.0
- Aparthotel Vanilla1.9 km · 7.9 · $92
- Hilton Garden Inn Krakow2.7 km · 8.0 · $159
- Q Hotel Plus Kraków3 km · 8.1 · $121
Amenities
- Sauna
- Spa
- Massage room
- Public parking
- Luggage storage
- Bar
- Restaurant
- Cafe
- Currency exchange
- Conference room
- Business center
- Wi-Fi in public areas
- Valet parking
- Shuttle service
- Fax/copying service
- Express check-in and check-out
- Safe at front desk
- VIP check-in service
- Polish
- Room service
- No smoking in public areas
- Garden
- Elevator
- Vending machines
Frequently asked questions
- What time is check-in at Hotel City SM Business & Spa?
- Check-in starts at 14:00 and check-out is by 11:00.
- Is there parking at Hotel City SM Business & Spa?
- Yes: public parking, valet parking.
- What wellness facilities does Hotel City SM Business & Spa have?
- Sauna, Spa, Massage room.
- How far is Hotel City SM Business & Spa from the airport?
- The nearest airport is John Paul II Intl. Airport, about 21.23 km away.
- How far is Hotel City SM Business & Spa from the centre of Krakow?
- About 4.7 km.
- Is Hotel City SM Business & Spa suitable for children?
- Children of all ages are welcome at this property.