Home2 Suites by Hilton Charles Town
Jefferson County, United States
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Is Home2 Suites by Hilton Charles Town good? Overview, pros and cons
Verdict: 9.2/10 (Staylist AI score). Guests praise: clean; kind staff; pet friendly. Main complaint: double charge.
Staylist AI overview · based on 8 public guest reviews
“Home2 Charles Town's mixed stay”
Home2 Suites by Hilton Charles Town is a clean pet-friendly stay with more-than-needed room amenities, easy freeway access, a decent variety breakfast (fresh yogurt praised, quality improvable), constant visible cleaning, and lovely staff — Rachel and Riley gave great care. Several faults though: a front-desk error double-charged a guest (a second clerk fixed it), a bathroom door broke and nobody returned the repair call, a TV and phone internet failed with staff unable to help, and a neighbor's smoking drifted into a room overnight.
- Rooms
- Clean rooms; a broken door once though.
- Service
- Kind staff; a double charge once though.
- Location
- Easy freeway access for the guests.
- Food
- A decent variety; quality could improve.
- Facilities
- Pet friendly; internet failed once though.
- Value
- The best in years for one guest.
- Clean
- Kind staff
- Pet friendly
- Breakfast variety
- Pool ramp available
- Gym
- Private parking
- Double charge
- Broken door
- Far from the centre (520 km)
Best forFamiliesRoad tripsPet owners
How it compares
Home2 Suites by Hilton Charles Town ranks #1 of 12 hotels Staylist lists in Jefferson County. At about $190 a night it is 13% above the median for hotels in Jefferson County ($168). The closest listed alternative is Hampton Inn & Suites Charles Town, 100 m away (score 8.7).
About the hotel
- Address
- 70 Jefferson Crossing Way, Charles Town, Jefferson County, West Virginia, 25414, United States
- Hotel class
- ★★★ 3-star
- Chain
- Hilton
- Opened
- 2017
- Distance to centre
- 520.2 km
- Getting there
- Airport: Hagerstown Regional Airport (65.55 km) · Train Station: Harpers Ferry Station (11.58 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Hampton Inn & Suites Charles Town100 m · 8.7 · $179
- The Inn at Charles Town / Hollywood Casino600 m · 7.1 · $155
- Motel 6 Charles Town, WV1 km · 4.4
Amenities
- Gym
- Private parking
- Business center
- Wake-up call
- Express check-in and check-out
- Safe at front desk
- Lobby bar
- No smoking in public areas
- Elevator
- Smoking area
- Laundry service (on-site)
- Clothes dryer
- Accessible rooms available
- Pool ramp available
- First aid kit
Frequently asked questions
- Does Home2 Suites by Hilton Charles Town have a pool?
- Yes: pool ramp available.
- Is there parking at Home2 Suites by Hilton Charles Town?
- Yes: private parking.
- What wellness facilities does Home2 Suites by Hilton Charles Town have?
- Gym.
- How far is Home2 Suites by Hilton Charles Town from the airport?
- The nearest airport is Hagerstown Regional Airport, about 65.55 km away.
- How far is Home2 Suites by Hilton Charles Town from the centre of Jefferson County?
- About 520.2 km.
- Is Home2 Suites by Hilton Charles Town suitable for children?
- Children of all ages are welcome at this property.