Grand Hyatt Hangzhou
Hangzhou, China
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Is Grand Hyatt Hangzhou good? Overview, pros and cons
Verdict: 8.9/10 (Staylist AI score). Guests praise: lake access; good breakfast; kind staff. Main complaint: loud rooms once.
Staylist AI overview · based on 6 public guest reviews
“Grand Hyatt Hangzhou's lakeside base”
Grand Hyatt Hangzhou sits right in front of West Lake near the in77 mall and Longxiangqiao metro — very clean odor-free rooms with comfy bedding, quiet air and big TVs, a pretty pool, a tasty breakfast (pork-liver noodles and wontons praised), and wonderful staff (Harper swapped a noisy room proactively). Flags: the Chinese restaurant ran mediocre with missing vegetables despite Michelin ambitions, and some rooms face commercial-district noise.
- Rooms
- Clean, comfy rooms; loud once though.
- Service
- Wonderful staff; a swap praised here.
- Location
- Right in front of West Lake.
- Food
- A tasty breakfast; weak restaurant once.
- Facilities
- A pretty pool for the guests.
- Value
- A good Hangzhou choice for guests.
- Lake access
- Good breakfast
- Kind staff
- Clean
- Indoor swimming pool
- Spa
- Gym
- Loud rooms once
- Weak restaurant
Best forSightseeingFamiliesCity breaks
How it compares
Grand Hyatt Hangzhou ranks #131 of 358 hotels Staylist lists in Hangzhou and #45 of 85 5-star hotels there. At about $307 a night it is 140% above the median for 5-star hotels in Hangzhou ($128). The closest listed alternative is Jinbailan Apartment (Hangzhou West Lake Longxiangqiao Store), 100 m away (score 8.9).
About the hotel
- Address
- No. 28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang, 310006, China
- Hotel class
- ★★★★★ 5-star
- Chain
- Grand Hyatt (Hyatt)
- Opened
- 2005
- Renovated
- 2018
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 0.8 km
- Getting there
- Airport: Hangzhou Xiaoshan International Airport (29.21 km) · Train Station: Hangzhou Railway Station (4.37 km) · Metro: Longxiangqiao (0.39 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Jinbailan Apartment (Hangzhou West Lake Longxiangqiao Store)100 m · 8.9 · $30
- Zety Hotel (Hubin Xihu Longxiangqiao Subway Station Branch Hangzhou)300 m · 9.6 · $93
- Yitel Premium (Hangzhou West Lake Lakeside Pedestrian Street）300 m · 9.3 · $28
- Ren He Hotel400 m · 9.3 · $66
- Hefang hotel(Hangzhou West Lake lakeside store)500 m · 9.6 · $41
Amenities
- Indoor swimming pool
- Spa
- Executive lounge
- Gym
- Public parking
- Bar
- 8 Restaurants
- Cafe
- Taxi booking service
- Conference room
- Multi-function room
- Secretarial services
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Heated pool
- Pool umbrellas
- Pool lounge
Frequently asked questions
- What time is check-in at Grand Hyatt Hangzhou?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Grand Hyatt Hangzhou have a pool?
- Yes: indoor swimming pool, heated pool, pool umbrellas, pool lounge.
- Is there parking at Grand Hyatt Hangzhou?
- Yes: public parking.
- What wellness facilities does Grand Hyatt Hangzhou have?
- Spa, Gym.
- How far is Grand Hyatt Hangzhou from the airport?
- The nearest airport is Hangzhou Xiaoshan International Airport, about 29.21 km away.
- How far is Grand Hyatt Hangzhou from the centre of Hangzhou?
- About 0.8 km.
- Is Grand Hyatt Hangzhou suitable for children?
- Children of all ages are welcome at this property.