Grand Hyatt Hong Kong
Hong Kong, Hong Kong SAR China
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Is Grand Hyatt Hong Kong good? Overview, pros and cons
Verdict: 8.2/10 (Staylist AI score). Guests praise: views; service; rooms. Main complaint: discrimination pan.
Staylist AI overview · based on 5 public guest reviews
“Grand Hyatt's split”
Grand Hyatt Hong Kong is a pleasant convenient stay for most — comfortable bedding and a top business-travel choice, a great room with a big desk for computer work, partial Victoria Harbour views and an extraordinary sea view, a welcoming front desk, meticulous thoughtful service, convenient transport and a good environment; nearby dining is limited but the hotel restaurants deliver, takeaway included. Caveats though: a severe report from a moved-over suite guest alleges discriminatory treatment on the executive floor — feeling ignored and believing view rooms went to non-Chinese guests — ending in a decisive checkout and feedback to Hyatt.
- Rooms
- Comfy rooms with harbour views, as several guests have noted.
- Service
- A discrimination pan amid praise, as several guests have noted.
- Location
- A convention district for guests, as several guests have noted.
- Food
- Good house dining for guests here.
- Facilities
- Amenities for guests throughout the property.
- Value
- A business pick amid a pan.
- Cleanliness
- Fine for guests on most stays.
- Views
- Service
- Rooms
- Location
- Outdoor swimming pool
- Sauna
- Gym
- Discrimination pan
Best forHK tripsBusiness tripsHarbour views
How it compares
Grand Hyatt Hong Kong ranks #12 of 70 hotels Staylist lists in Hong Kong and #10 of 34 5-star hotels there. At about $493 a night it is 52% above the median for 5-star hotels in Hong Kong ($325). The closest listed alternative is The Harbourview-Chinese Ymca of Hong Kong, 200 m away (score 6.4).
About the hotel
- Address
- No.1 Harbour Road, Wan Chai District, Hong Kong, China
- Hotel class
- ★★★★★ 5-star
- Chain
- Grand Hyatt (Hyatt)
- Opened
- 1989
- Renovated
- 2016
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 1.1 km
- Getting there
- Airport: Hong Kong Intl. Airport (45.17 km) · Train Station: Hong Kong West Kowloon Station (6.36 km) · Metro: Exhibition Centre (0.38 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- The Harbourview-Chinese Ymca of Hong Kong200 m · 6.4 · $238
- Renaissance Harbour View Hotel Hong Kong200 m · 7.6 · $357
- Gloucester Luk Kwok Hong Kong300 m · 6.7 · $169
- The St. Regis Hong Kong300 m · 8.7 · $701
- Novotel Century Hong Kong600 m · 7.1 · $242
Amenities
- Executive lounge
- Sunbathing area
- Outdoor swimming pool
- Hiking
- Sauna
- Spa
- Massage room
- Gym
- Parking
- Airport pick-up
- Bar
- Tennis court
- Tea room
- 9 Restaurants
- Cafe
- Taxi booking service
- Airport drop-off
- Conference room
- Multi-function room
- Business center
- Children's pool
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
Frequently asked questions
- What time is check-in at Grand Hyatt Hong Kong?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Grand Hyatt Hong Kong have a pool?
- Yes: outdoor swimming pool, children's pool.
- Is there parking at Grand Hyatt Hong Kong?
- Yes: parking.
- Does Grand Hyatt Hong Kong offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Grand Hyatt Hong Kong have?
- Sauna, Spa, Massage room, Gym.
- How far is Grand Hyatt Hong Kong from the airport?
- The nearest airport is Hong Kong Intl. Airport, about 45.17 km away.
- How far is Grand Hyatt Hong Kong from the centre of Hong Kong?
- About 1.1 km.
- Is Grand Hyatt Hong Kong suitable for children?
- Children of all ages are welcome at this property.