Hyatt Regency Hong Kong, Sha Tin

Hong Kong, Hong Kong SAR China

7.1AI score

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Is Hyatt Regency Hong Kong, Sha Tin good? Overview, pros and cons

Verdict: 7.1/10 (Staylist AI score). Guests praise: location; facilities; pool. Main complaint: bedbug report.

Staylist AI overview · based on 8 public guest reviews

“Sha Tin's MTR stay”

Right by University MTR station beside the Cheng Yu Tung building — convenient for conferences — Hyatt Regency Hong Kong, Sha Tin draws nice-stay verdicts: clean tidy rooms, excellent facilities, warm good-attitude service, a beautiful environment, a pretty pool and a room upgrade. Serious complaints though: one guest woke with legs covered in suspected bedbug bites plus blackened carpets, and another lists old wooden decor, a pool key that failed three times, a merely-average desk, airplane-loud AC, unannounced construction and a stingy late-morning checkout.

Rooms
Clean tidy amid a bedbug report.
Service
Warm amid a flat desk report.
Location
By University station for guests. The location serves guests well on stays.
Food
Fine for guests on most stays.
Facilities
Pretty pool amid key failures noted.
Value
A good verdict amid the complaints.
Noise
Loud AC reported by guests. Noise stays low for guests on stays.
Cleanliness
Clean amid the bites report. Cleanliness holds up well for guests here.
  • Location
  • Facilities
  • Pool
  • Service
  • Sauna
  • Gym
  • Private parking
  • Bedbug report
  • Dated
  • Noise
  • Far from the centre (14 km)

Best forHong Kong tripsUniversity visitsConferences

How it compares

Hyatt Regency Hong Kong, Sha Tin ranks #25 of 70 hotels Staylist lists in Hong Kong and #22 of 34 5-star hotels there. At about $281 a night it is 14% below the median for 5-star hotels in Hong Kong ($325). The closest listed alternative is Alva Hotel by Royal, 3.1 km away (score 7.2).

About the hotel

Address
No.18 Chak Cheung Street, Sha Tin, New Territories, Sha Tin District, Hong Kong, China
Hotel class
★★★★★ 5-star
Chain
Hyatt
Opened
2009
Check-in / out
From 15:00 · by 11:00
Distance to centre
14 km
Getting there
Airport: Hong Kong Intl. Airport (37.88 km) · Train Station: Hong Kong West Kowloon Station (16.44 km) · Metro: University (0.24 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Outdoor swimming pool
  • Sauna
  • Spa
  • Massage room
  • Gym
  • Private parking
  • Car rentals
  • Bar
  • Restaurant
  • Cafe
  • Conference room
  • Business center
  • Children's pool
  • Playground
  • Kids' club
  • Tour and ticket booking service
  • Currency exchange
  • Wi-Fi in public areas
  • Luggage storage
  • Bicycle rental
  • Postal service
  • Safe at front desk
  • Bellhop
  • Wake-up call

Frequently asked questions

What time is check-in at Hyatt Regency Hong Kong, Sha Tin?
Check-in starts at 15:00 and check-out is by 11:00.
Does Hyatt Regency Hong Kong, Sha Tin have a pool?
Yes: outdoor swimming pool, children's pool.
Is there parking at Hyatt Regency Hong Kong, Sha Tin?
Yes: private parking.
What wellness facilities does Hyatt Regency Hong Kong, Sha Tin have?
Sauna, Spa, Massage room, Gym.
How far is Hyatt Regency Hong Kong, Sha Tin from the airport?
The nearest airport is Hong Kong Intl. Airport, about 37.88 km away.
How far is Hyatt Regency Hong Kong, Sha Tin from the centre of Hong Kong?
About 14 km.
Is Hyatt Regency Hong Kong, Sha Tin suitable for children?
Children of all ages are welcome at this property.

$281 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Hyatt Regency Hong Kong, Sha Tin Reviews · Staylist World