Hyatt Regency Mexico City

Mexico City, Mexico

8.0AI score

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Is Hyatt Regency Mexico City good? Overview, pros and cons

Verdict: 8.0/10 (Staylist AI score). Guests praise: location; breakfast; comfort. Main complaint: checkout rudeness.

Staylist AI overview · based on 8 public guest reviews

“Hotel Regency CDMX”

Hyatt Regency Mexico City is a perfect very good stay — a great safe location walking distance to many restaurants and sights, a nice view from the room, a clean room with a very comfortable bed, an excellent varied breakfast, and smooth accommodating friendly service from check-in through most of checkout; worth the cost. Caveats though: checkout-day staff were described as unfriendly and very rude, and the complaint raised at reception stayed unresolved.

Rooms
Clean comfy rooms for guests, per recent guest reports.
Service
Smooth amid a checkout pan, per recent guest reports.
Location
Walkable Mexico City for guests, per recent guest reports.
Food
An excellent breakfast for guests, per recent guest reports.
Facilities
Fine for guests on most stays.
Value
Worth the cost for guests, per recent guest reports.
Cleanliness
Clean for guests on most stays.
  • Location
  • Breakfast
  • Comfort
  • Service
  • Indoor swimming pool
  • Sauna
  • Gym
  • Checkout rudeness

Best forMexico City tripsSightseeingBusiness trips

How it compares

Hyatt Regency Mexico City ranks #35 of 143 hotels Staylist lists in Mexico City and #10 of 26 5-star hotels there. At about $338 a night it is 6% above the median for 5-star hotels in Mexico City ($317). The closest listed alternative is InterContinental Hotels Presidente Mexico City by IHG, 100 m away (score 7.8).

About the hotel

Address
Campos Elíseos 204, Polanco, Polanco Chapultepec, Miguel Hidalgo, Mexico City, Federal District, 11560, Mexico
Hotel class
★★★★★ 5-star
Chain
Hyatt
Opened
2012
Check-in / out
From 15:00 · by 12:00
Distance to centre
2.3 km
Getting there
Airport: Mexico City Intl. Airport (18.59 km) · Train Station: Pical Pantaco (6.84 km) · Metro: Polanco (0.79 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Golf course
  • Sunbathing area
  • Indoor swimming pool
  • Sauna
  • Spa
  • Massage room
  • Gym
  • Private parking
  • Car rentals
  • Bar
  • Tennis court
  • Restaurant
  • Conference room
  • Multi-function room
  • Business center
  • Tour and ticket booking service
  • Wi-Fi in public areas
  • Luggage storage
  • Heated pool
  • Valet parking
  • Shuttle service
  • Teppan Grill
  • Postal service
  • Fax/copying service

Frequently asked questions

What time is check-in at Hyatt Regency Mexico City?
Check-in starts at 15:00 and check-out is by 12:00.
Does Hyatt Regency Mexico City have a pool?
Yes: indoor swimming pool, heated pool.
Is there parking at Hyatt Regency Mexico City?
Yes: private parking, valet parking.
What wellness facilities does Hyatt Regency Mexico City have?
Sauna, Spa, Massage room, Gym.
How far is Hyatt Regency Mexico City from the airport?
The nearest airport is Mexico City Intl. Airport, about 18.59 km away.
How far is Hyatt Regency Mexico City from the centre of Mexico City?
About 2.3 km.
Is Hyatt Regency Mexico City suitable for children?
Children of all ages are welcome at this property.

$338 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Hyatt Regency Mexico City: Reviews & Prices · Staylist World