Hotel Indigo Playa DEL Carmen by IHG
Playa del Carmen, Mexico
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Is Hotel Indigo Playa DEL Carmen by IHG good? Overview, pros and cons
Verdict: 7.8/10 (Staylist AI score). Guests praise: location; staff; new. Main complaint: room climate.
Staylist AI overview · based on 8 public guest reviews
“Playa's new stay”
Steps from all the action in one of Playa del Carmen's best areas, Hotel Indigo Playa DEL Carmen by IHG is an amazing new-property stay guests will return to: clean modern beautiful accommodations, great professional service — a helpful desk staffer and an adorable young check-in agent named — an early room granted and a well-placed spot. Cautions: the room climate read poor for one sensitive guest on a very new building, and cleaning had room for improvement.
- Rooms
- New beautiful rooms amid climate notes.
- Service
- Professional adorable staff praised for guests.
- Food
- Fine for guests on most stays.
- Location
- Staff
- New
- Design
- Outdoor swimming pool
- Gym
- Valet parking
- Room climate
- Cleaning nit
Best forPlaya tripsDesign fansCouples
How it compares
Hotel Indigo Playa DEL Carmen by IHG ranks #14 of 35 hotels Staylist lists in Playa del Carmen and #2 of 9 4-star hotels there. At about $99 a night it is 18% below the median for 4-star hotels in Playa del Carmen ($121). The closest listed alternative is Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only, under 50 m away (score 8.8).
About the hotel
- Address
- 1A. Avenida Norte #300, Playa del Carmen, Quintana Roo, 77720, Mexico
- Hotel class
- ★★★★ 4-star
- Chain
- Hotel Indigo (IHG)
- Opened
- 2025
- Check-in / out
- From 15:00 · by 11:00
- Distance to centre
- 0.8 km
- Getting there
- Airport: Cozumel International Airport (36.35 km) · Train Station: Maya Train Station - Cancún (54.04 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Onlyunder 50 m · 8.8 · $350
- The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive100 m · 8.2 · $165
- Be Playa Hotel Boutique & Rooftop Bar200 m · 7.0
- Fiesta Inn Playa del Carmen200 m · 8.1 · $78
- Hyatt Vivid Playa Del Carmen200 m · 9.2
Amenities
- Outdoor swimming pool
- Gym
- Luggage storage
- Bar
- Restaurant
- Conference room
- Business center
- Wake-up call
- Wi-Fi in public areas
- Rooftop pool
- Infinity pool
- Pool with view
- Heated pool
- Valet parking
- Fax/copying service
- Coworking spaces
- Host welcome service
- Concierge service
- VIP check-in service
- Translation tools available
- Express check-in and check-out
- Safe at front desk
- Bellhop
- Tour and ticket booking service
Frequently asked questions
- What time is check-in at Hotel Indigo Playa DEL Carmen by IHG?
- Check-in starts at 15:00 and check-out is by 11:00.
- Does Hotel Indigo Playa DEL Carmen by IHG have a pool?
- Yes: outdoor swimming pool, rooftop pool, infinity pool, pool with view, heated pool.
- Is there parking at Hotel Indigo Playa DEL Carmen by IHG?
- Yes: valet parking.
- What wellness facilities does Hotel Indigo Playa DEL Carmen by IHG have?
- Gym, Coworking spaces.
- How far is Hotel Indigo Playa DEL Carmen by IHG from the airport?
- The nearest airport is Cozumel International Airport, about 36.35 km away.
- How far is Hotel Indigo Playa DEL Carmen by IHG from the centre of Playa del Carmen?
- About 0.8 km.
- Is Hotel Indigo Playa DEL Carmen by IHG suitable for children?
- Children of all ages are welcome at this property.