Kempinski Hotel Cancun

Cancun, Mexico

8.2AI score

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Is Kempinski Hotel Cancun good? Overview, pros and cons

Verdict: 8.2/10 (Staylist AI score). Guests praise: service; views; food. Main complaint: older building (opened 1993).

Staylist AI overview · based on 7 public guest reviews

“Kempinski Cancun's care”

Kempinski Hotel Cancun is a perfect ten-out-of-ten stay — a beautiful luxury hotel from a reputable brand with a sea-facing room whose view is breathtaking every time, rich varied meals served daily across the restaurants, and amazing super friendly attentive accommodating staff; highly recommended, and guests will gladly be back soon.

Rooms
Sea facing rooms for most guests.
Service
Ten out of ten care praised.
Location
The Cancun shore for guests exploring.
Food
Rich daily meals for guests here.
Facilities
Amenities for guests throughout the property.
Value
A return verdict for guests overall.
Cleanliness
Fine for guests on most stays.
  • Service
  • Views
  • Food
  • Luxury
  • Outdoor swimming pool
  • Sauna
  • Gym
  • Older building (opened 1993)

Best forCancun tripsBeach staysLuxury stays

How it compares

Kempinski Hotel Cancun ranks #7 of 59 hotels Staylist lists in Cancun and #7 of 21 5-star hotels there. At about $281 a night it is 30% below the median for 5-star hotels in Cancun ($402). The closest listed alternative is Secrets the Vine Cancun - All Inclusive Adults Only, 300 m away (score 8.6).

About the hotel

Address
Rtno. del Rey 36, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
Hotel class
★★★★★ 5-star
Chain
Kempinski
Opened
1993
Renovated
2015
Check-in / out
From 15:00 · by 12:00
Distance to centre
3.1 km
Getting there
Airport: Cancun Intl. Airport (18.14 km) · Train Station: Maya Train Station - Cancún (20.19 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Golf course
  • Sunbathing area
  • Outdoor swimming pool
  • Private beach area
  • Sauna
  • Spa
  • Massage room
  • Gym
  • Private parking
  • Airport pick-up
  • Car rentals
  • Bar
  • Tennis court
  • 6 Restaurants
  • Taxi booking service
  • Airport drop-off
  • Conference room
  • Multi-function room
  • Playground
  • Kids' club
  • Childcare service
  • Tour and ticket booking service
  • Currency exchange
  • Wi-Fi in public areas

Frequently asked questions

What time is check-in at Kempinski Hotel Cancun?
Check-in starts at 15:00 and check-out is by 12:00.
Does Kempinski Hotel Cancun have a pool?
Yes: outdoor swimming pool.
Is there parking at Kempinski Hotel Cancun?
Yes: private parking.
Does Kempinski Hotel Cancun offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does Kempinski Hotel Cancun have?
Sauna, Spa, Massage room, Gym.
How far is Kempinski Hotel Cancun from the airport?
The nearest airport is Cancun Intl. Airport, about 18.14 km away.
How far is Kempinski Hotel Cancun from the centre of Cancun?
About 3.1 km.
Is Kempinski Hotel Cancun suitable for children?
Children of all ages are welcome at this property.

$281 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Kempinski Hotel Cancun: Reviews & Prices · Staylist World