The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Chicago, United States





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Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago good? Overview, pros and cons
Verdict: 8.2/10 (Staylist AI score). Guests praise: location; rooms; rooftop. Main complaint: severe pan.
Staylist AI overview · based on 8 public guest reviews
“The Gwen's split”
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is an excellent cool stay for most — a very good central location with easy everywhere access, a spacious very modern clean room, a comfy bed, an outdoor terrace plus, a beautiful rooftop patio and a scene-stealing bar, free lobby coffee in lieu of in-room machines, a big tub separate from the walk-in shower, great sound insulation and quiet nights. Caveats though: some room windows face a too-near building with no view, and a severe dissent calls the hotel dated and not boutique — a dead TV, terrible water pressure and crass staff made an awful experience.
- Rooms
- Modern rooms a view note noted.
- Service
- A crass dissent amid praise, as several guests have noted.
- Location
- Michigan Avenue for guests exploring, as several guests have noted.
- Food
- A lobby coffee for guests here.
- Facilities
- A rooftop patio for guests here.
- Value
- A dissent amid excellence noted by several guests.
- Noise
- Well insulated for guests on stays.
- Cleanliness
- Clean amid a dated dissent here.
- Location
- Rooms
- Rooftop
- Quiet
- Gym
- Private parking
- Severe pan
- View note
Best forChicago tripsShoppingCity stays
How it compares
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago ranks #7 of 174 hotels Staylist lists in Chicago and #4 of 15 5-star hotels there. At about $460 a night it is 42% below the median for 5-star hotels in Chicago ($795). The closest listed alternative is Homewood Suites by Hilton Chicago Downtown, 100 m away (score 6.8).
About the hotel
- Address
- 521 N Rush St, Chicago, Illinois, 60611, United States
- Hotel class
- ★★★★★ 5-star
- Chain
- The Luxury Collection (Marriott)
- Opened
- 2015
- Renovated
- 2017
- Check-in / out
- From 15:00 · by 11:00
- Distance to centre
- 0.3 km
- Getting there
- Airport: Chicago Midway International Airport (20 km) · Train Station: Millennium Station (0.92 km) · Metro: Grand (0.31 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Homewood Suites by Hilton Chicago Downtown100 m · 6.8 · $214
- InterContinental Hotels Chicago Magnificent Mile by IHG100 m · 7.1 · $440
- Chicago Marriott Downtown Magnificent Mile100 m · 6.7 · $447
- Hilton Garden Inn Chicago Downtown/Magnificent Mile200 m · 6.4 · $228
- Ivy Hotel Chicago200 m · 7.3
Amenities
- Gym
- Private parking
- EV charging station
- Bar
- Restaurant
- Conference room
- Multi-function room
- Business center
- Wi-Fi in public areas
- Luggage storage
- Car charging facilities
- Valet parking
- Upstairs at the Gwen
- Fax/copying service
- Express check-in and check-out
- Concierge service
- Safe at front desk
- Indonesian
- Bosnian
- Alcohol-free rooms (on request)
- Lobby bar
- Room service
- No smoking in public areas
- Shopping mall
Frequently asked questions
- What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
- Check-in starts at 15:00 and check-out is by 11:00.
- Is there parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
- Yes: private parking, valet parking.
- What wellness facilities does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have?
- Gym.
- How far is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from the airport?
- The nearest airport is Chicago Midway International Airport, about 20 km away.
- How far is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from the centre of Chicago?
- About 0.3 km.
- Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago suitable for children?
- Children of all ages are welcome at this property.