The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Chicago, United States

8.2AI score

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Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago good? Overview, pros and cons

Verdict: 8.2/10 (Staylist AI score). Guests praise: location; rooms; rooftop. Main complaint: severe pan.

Staylist AI overview · based on 8 public guest reviews

“The Gwen's split”

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is an excellent cool stay for most — a very good central location with easy everywhere access, a spacious very modern clean room, a comfy bed, an outdoor terrace plus, a beautiful rooftop patio and a scene-stealing bar, free lobby coffee in lieu of in-room machines, a big tub separate from the walk-in shower, great sound insulation and quiet nights. Caveats though: some room windows face a too-near building with no view, and a severe dissent calls the hotel dated and not boutique — a dead TV, terrible water pressure and crass staff made an awful experience.

Rooms
Modern rooms a view note noted.
Service
A crass dissent amid praise, as several guests have noted.
Location
Michigan Avenue for guests exploring, as several guests have noted.
Food
A lobby coffee for guests here.
Facilities
A rooftop patio for guests here.
Value
A dissent amid excellence noted by several guests.
Noise
Well insulated for guests on stays.
Cleanliness
Clean amid a dated dissent here.
  • Location
  • Rooms
  • Rooftop
  • Quiet
  • Gym
  • Private parking
  • Severe pan
  • View note

Best forChicago tripsShoppingCity stays

How it compares

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago ranks #7 of 174 hotels Staylist lists in Chicago and #4 of 15 5-star hotels there. At about $460 a night it is 42% below the median for 5-star hotels in Chicago ($795). The closest listed alternative is Homewood Suites by Hilton Chicago Downtown, 100 m away (score 6.8).

About the hotel

Address
521 N Rush St, Chicago, Illinois, 60611, United States
Hotel class
★★★★★ 5-star
Chain
The Luxury Collection (Marriott)
Opened
2015
Renovated
2017
Check-in / out
From 15:00 · by 11:00
Distance to centre
0.3 km
Getting there
Airport: Chicago Midway International Airport (20 km) · Train Station: Millennium Station (0.92 km) · Metro: Grand (0.31 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Gym
  • Private parking
  • EV charging station
  • Bar
  • Restaurant
  • Conference room
  • Multi-function room
  • Business center
  • Wi-Fi in public areas
  • Luggage storage
  • Car charging facilities
  • Valet parking
  • Upstairs at the Gwen
  • Fax/copying service
  • Express check-in and check-out
  • Concierge service
  • Safe at front desk
  • Indonesian
  • Bosnian
  • Alcohol-free rooms (on request)
  • Lobby bar
  • Room service
  • No smoking in public areas
  • Shopping mall

Frequently asked questions

What time is check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Check-in starts at 15:00 and check-out is by 11:00.
Is there parking at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?
Yes: private parking, valet parking.
What wellness facilities does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago have?
Gym.
How far is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from the airport?
The nearest airport is Chicago Midway International Airport, about 20 km away.
How far is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago from the centre of Chicago?
About 0.3 km.
Is The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago suitable for children?
Children of all ages are welcome at this property.

$460 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

The Gwen, a Luxury Collection Hotel · Staylist World