Hotel Imperial, a Luxury Collection Hotel, Vienna

Vienna, Austria

9.0AI score

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Is Hotel Imperial, a Luxury Collection Hotel, Vienna good? Overview, pros and cons

Verdict: 9.0/10 (Staylist AI score). Guests praise: grand historic setting; daily chocolates and generous touches; michelin dining. Main complaint: late check-in while others were served.

Staylist AI overview · based on 8 public guest reviews

“Grand Ringstrasse palace, service uneven”

Hotel Imperial Vienna is a historic Luxury Collection palace beside the Musikverein — daily room chocolates, unlimited water, a Michelin restaurant, and the original schnitzel house under 200 metres away; families loved made-to-order hot breakfast items and concierge care. But the picture is uneven: one guest waited until 5pm for their room while a walk-in neighbour checked in and received free breakfast; furniture and fittings feel dated to some; rooms lack views; showers are tub-mounted; weekend breakfast queues slowed service; and one guest noticed cash missing from their room and chose not to report it.

Service
Impressive for most; check-in fairness questioned.
Rooms
Dated furniture and tub-mounted showers only.
Food
Made-to-order breakfast with slower weekend waits.
Location
Beside the Musikverein, steps from everything.
Cleanliness
Cash went missing from one room.
  • Grand historic setting
  • Daily chocolates and generous touches
  • Michelin dining
  • Unbeatable concert-hall location
  • Sauna
  • Gym
  • Public parking
  • Late check-in while others were served
  • Aging furnishings
  • Cash missing from a room

Best forconcertgoershistoric luxuryfamilies

How it compares

Hotel Imperial, a Luxury Collection Hotel, Vienna ranks #25 of 222 hotels Staylist lists in Vienna and #8 of 29 5-star hotels there. At about $1,160 a night it is 278% above the median for 5-star hotels in Vienna ($307). The closest listed alternative is Eurostars Grand Hotel Wien, 100 m away (score 8.2).

About the hotel

Address
Kärntner Ring 16, Innere Stadt, Vienna, 1015, Austria
Hotel class
★★★★★ 5-star
Chain
The Luxury Collection (Marriott)
Opened
2008
Check-in / out
From 15:00 · by 12:00
Distance to centre
0.4 km
Getting there
Airport: Vienna Airport (20.04 km) · Train Station: Vienna City Center Station (1.24 km) · Metro: Karlsplatz (0.41 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Sauna
  • Massage room
  • Gym
  • Public parking
  • Airport pick-up
  • Car rentals
  • Bar
  • Tea room
  • Restaurant
  • Cafe
  • Taxi booking service
  • Airport drop-off
  • Station pick-up
  • Conference room
  • Multi-function room
  • Business center
  • Secretarial services
  • Childcare service
  • Currency exchange
  • Wi-Fi in public areas
  • Luggage storage
  • Laundry room
  • Public transport tickets available
  • Shuttle service

Frequently asked questions

What time is check-in at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Check-in starts at 15:00 and check-out is by 12:00.
Is there parking at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Yes: public parking.
Does Hotel Imperial, a Luxury Collection Hotel, Vienna offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does Hotel Imperial, a Luxury Collection Hotel, Vienna have?
Sauna, Massage room, Gym.
How far is Hotel Imperial, a Luxury Collection Hotel, Vienna from the airport?
The nearest airport is Vienna Airport, about 20.04 km away.
How far is Hotel Imperial, a Luxury Collection Hotel, Vienna from the centre of Vienna?
About 0.4 km.
Is Hotel Imperial, a Luxury Collection Hotel, Vienna suitable for children?
Children of all ages are welcome at this property.

$1,160 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Hotel Imperial, a Luxury Collection Hotel, Vienna Reviews