Lotte Hotel Hanoi
Hanoi, Vietnam
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Is Lotte Hotel Hanoi good? Overview, pros and cons
Verdict: 8.8/10 (Staylist AI score). Guests praise: landmark views; mall directly below; varied breakfast. Main complaint: twin suite unsafe for kids.
Staylist AI overview · based on 8 public guest reviews
“Towering Hanoi landmark, one family warning”
Lotte Hotel Hanoi impresses most guests: a landmark building with superb views near West Lake, a full mall below with dining, shopping and a golf floor, big clean rooms, a varied breakfast with tasty pho, a well-equipped gym, and kind touches like a delivered birthday cake. Service is warm and transport easy. One strongly dissenting stay warns families off: the twin suite proved to be a merely larger room with two small beds and no bed rails — a child could roll off — a pillar intrudes, and the bathroom partition leaks, flooding the toilet floor.
- Rooms
- Big, clean rooms; the twin suite layout failed a family.
- Service
- Warm staff who even send birthday cakes.
- Location
- A landmark spot near West Lake with a mall below.
- Food
- A varied breakfast with especially tasty pho.
- Facilities
- A well-equipped gym and a convenient in-house mall.
- Landmark views
- Mall directly below
- Varied breakfast
- Warm birthday gestures
- Indoor swimming pool
- Sauna
- Gym
- Twin suite unsafe for kids
- Leaking bathroom partition
Best forBusiness tripsCouplesShopping trips
How it compares
Lotte Hotel Hanoi ranks #16 of 169 hotels Staylist lists in Hanoi and #5 of 41 5-star hotels there. At about $163 a night it is 40% above the median for 5-star hotels in Hanoi ($116). The closest listed alternative is Hanoi Daewoo Hotel, 200 m away (score 7.2).
About the hotel
- Address
- 54 P. Liễu Giai, Cống Vị, Giang Vo, Hanoi, Vietnam
- Hotel class
- ★★★★★ 5-star
- Opened
- 2014
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 2.8 km
- Getting there
- Airport: Noi Bai Intl. Airport (24.94 km) · Train Station: Sapa Train (3.15 km) · Metro: Cau Giay (1.37 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Hanoi Daewoo Hotel200 m · 7.2 · $84
- Wins Residences Hanoi300 m · 9.1 · $41
- Grandiose Hotel & Spa400 m · 8.5 · $54
- Super Candle Hotel700 m · 8.4 · $45
- Binh Minh hotel800 m · 6.4 · $11
Amenities
- Indoor swimming pool
- Outdoor swimming pool
- Sauna
- Spa
- Massage room
- Gym
- Car rentals
- Bar
- Nightclub
- Basketball court
- 2 Restaurants
- Cafe
- Taxi booking service
- Conference room
- Business center
- Children's pool
- Kids' club
- Childcare service
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Parking
- Grill 63
Frequently asked questions
- What time is check-in at Lotte Hotel Hanoi?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Lotte Hotel Hanoi have a pool?
- Yes: indoor swimming pool, outdoor swimming pool, children's pool.
- Is there parking at Lotte Hotel Hanoi?
- Yes: parking.
- What wellness facilities does Lotte Hotel Hanoi have?
- Sauna, Spa, Massage room, Gym.
- How far is Lotte Hotel Hanoi from the airport?
- The nearest airport is Noi Bai Intl. Airport, about 24.94 km away.
- How far is Lotte Hotel Hanoi from the centre of Hanoi?
- About 2.8 km.
- Is Lotte Hotel Hanoi suitable for children?
- Children of all ages are welcome at this property.