Hotel Casa San Agustin

Cartagena, Colombia

9.0AI score

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Is Hotel Casa San Agustin good? Overview, pros and cons

Verdict: 9.0/10 (Staylist AI score). Guests praise: proactive concierge service; private-pool suites; unlimited breakfast menu. No recurring complaint stands out.

Staylist AI overview · based on 8 public guest reviews

“Walled-city gem with caring staff”

Hotel Casa San Agustin is a beautifully maintained property inside Cartagena's Walled City, walking distance to everything there. Service is the headline: the concierge reached out before arrival to arrange accommodations, staff members are named for going out of their way daily, and every member is called friendly and helpful. Rooms are gorgeous and spacious — a suite with a private pool was loved — while the unlimited à-la-carte breakfast and the restaurant and bar draw real praise. One guest's noisy air-conditioning unit was fixed with a room swap. Complaints are otherwise absent.

Rooms
Gorgeous, spacious rooms include suites with private pools.
Service
Proactive, exceptional service begins before arrival.
Location
Excellent walking-distance spot inside the Walled City.
Food
The unlimited à-la-carte breakfast and restaurant-bar are praised.
Facilities
The private-pool suite and constant cleaning stand out.
  • Proactive concierge service
  • Private-pool suites
  • Unlimited breakfast menu
  • Prime Walled City spot
  • Spa
  • Parking

Best forCouplesSpecial occasionsSightseeing

How it compares

Hotel Casa San Agustin ranks #1 of 56 hotels Staylist lists in Cartagena and #1 of 27 4-star hotels there. At about $692 a night it is 174% above the median for 4-star hotels in Cartagena ($253). The closest listed alternative is Cinco Quintas Hotel Boutique, under 50 m away (score 8.6).

About the hotel

Address
Cl. de la Universidad #carrera 6, Centro, Cartagena, Bolivar, 130001, Colombia
Hotel class
★★★★ 4-star
Opened
2012
Check-in / out
From 15:00 · by 12:00
Distance to centre
0.2 km
Getting there
Airport: Rafael Núñez International Airport (5.91 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Sunbathing area
  • Outdoor swimming pool
  • Spa
  • Massage room
  • Bar
  • Restaurant
  • Car rentals
  • Conference room
  • Multi-function room
  • Childcare service
  • Wi-Fi in public areas
  • Heated pool
  • Parking
  • Shuttle service
  • Wedding service
  • Concierge service
  • Safe at front desk
  • Tour and ticket booking service
  • Lobby bar
  • Room service
  • No smoking in public areas
  • Garden
  • Elevator
  • Turkish bath (Hammam)

Frequently asked questions

What time is check-in at Hotel Casa San Agustin?
Check-in starts at 15:00 and check-out is by 12:00.
Does Hotel Casa San Agustin have a pool?
Yes: outdoor swimming pool, heated pool.
Is there parking at Hotel Casa San Agustin?
Yes: parking.
What wellness facilities does Hotel Casa San Agustin have?
Spa, Massage room.
How far is Hotel Casa San Agustin from the airport?
The nearest airport is Rafael Núñez International Airport, about 5.91 km away.
How far is Hotel Casa San Agustin from the centre of Cartagena?
About 0.2 km.
Is Hotel Casa San Agustin suitable for children?
Children of all ages are welcome at this property.

$692 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Hotel Casa San Agustin, Cartagena Reviews · Staylist World