La Casa de la Playa by Xcaret- All Inclusive Adults Only
Playa del Carmen, Mexico
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Is La Casa de la Playa by Xcaret- All Inclusive Adults Only good? Overview, pros and cons
Verdict: 9.1/10 (Staylist AI score). Guests praise: great food; kind staff; beautiful. Main complaint: canceled experiences.
Staylist AI overview · based on 8 public guest reviews
“La Casa de la Playa's luxe”
La Casa de la Playa by Xcaret is called Mexico's best hotel by devotees — beautiful rooms with superb views, beyond-amazing restaurants, included park access, Mercedes-level airport transfers, round-the-clock genuinely-smiling service with strong English, and a home-like feel across repeat visits. One sharp dissent: service was just okay — the cenotes dinner, their reason for booking, proved unavailable despite a month-ahead reservation, and another experience was canceled without notice, wasting a morning. It runs steep but most judge it worth every cent.
- Rooms
- Beautiful rooms with superb views here.
- Service
- Top notch mostly; a service dissent once.
- Location
- An excellent Riviera Maya location here.
- Food
- Beyond amazing restaurants for the guests.
- Facilities
- Included park access and luxe transfers.
- Value
- Steep but worth it for guests.
- Great food
- Kind staff
- Beautiful
- Transfers
- Outdoor swimming pool
- Sauna
- Gym
- Canceled experiences
Best forCouplesLuxury staysSpecial occasions
How it compares
La Casa de la Playa by Xcaret- All Inclusive Adults Only ranks #3 of 35 hotels Staylist lists in Playa del Carmen and #3 of 15 5-star hotels there. At about $2,336 a night it is 163% above the median for 5-star hotels in Playa del Carmen ($888). The closest listed alternative is Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only, 300 m away (score 8.5).
About the hotel
- Address
- Carretera Chetumal-Puerto Juárez Km. 282 L23-2 Colonia Rancho Xcaret 77710, 77710 Playa del, Playa del Carmen, Quintana Roo, 77710, Mexico
- Hotel class
- ★★★★★ 5-star
- Opened
- 2021
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 5.5 km
- Getting there
- Airport: Cozumel International Airport (29.04 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only300 m · 8.5 · $888
- Hotel Xcaret Mexico All Parks All Fun Inclusive700 m · 8.0 · $1,093
- Occidental at Xcaret Destination - All Inclusive1.3 km · 7.5
- Palmaïa the House of AïA All Inclusive Wellness Resort1.4 km · 9.5 · $1,219
- Viva Maya by Wyndham, A Trademark All Inclusive Resort2.6 km · 7.0 · $346
Amenities
- Sunbathing area
- Outdoor swimming pool
- Private beach area
- Diving
- Snorkeling
- Sauna
- Spa
- Massage room
- Gym
- Private parking
- EV charging station
- Airport pick-up
- Car rentals
- Bar
- Restaurant
- Taxi booking service
- Airport drop-off
- Conference room
- Multi-function room
- Business center
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
Frequently asked questions
- What time is check-in at La Casa de la Playa by Xcaret- All Inclusive Adults Only?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does La Casa de la Playa by Xcaret- All Inclusive Adults Only have a pool?
- Yes: outdoor swimming pool.
- Is there parking at La Casa de la Playa by Xcaret- All Inclusive Adults Only?
- Yes: private parking.
- Does La Casa de la Playa by Xcaret- All Inclusive Adults Only offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does La Casa de la Playa by Xcaret- All Inclusive Adults Only have?
- Sauna, Spa, Massage room, Gym.
- How far is La Casa de la Playa by Xcaret- All Inclusive Adults Only from the airport?
- The nearest airport is Cozumel International Airport, about 29.04 km away.
- How far is La Casa de la Playa by Xcaret- All Inclusive Adults Only from the centre of Playa del Carmen?
- About 5.5 km.
- Is La Casa de la Playa by Xcaret- All Inclusive Adults Only suitable for children?
- Children of all ages are welcome at this property.