Chalet Ivy Jozankei
Sapporo, Japan
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Is Chalet Ivy Jozankei good? Overview, pros and cons
Verdict: 9.2/10 (Staylist AI score). Guests praise: beautiful private onsen; sparkling-clean wide rooms; kind, multilingual staff. Main complaint: kaiseki left one guest hungry.
Staylist AI overview · based on 8 public guest reviews
“Beautiful onsen retreat, divisive dining”
Chalet Ivy Jozankei draws praise for sparkling cleanliness, wide rooms, considerate details, mountain views, private onsen baths and kind staff — one delighted guest found a Cantonese speaker. The included dining divides opinion sharply, though: one reviewer found the kaiseki portions so small they left hungry, with ingredients tasting frozen and even a compensatory grilled fish disappointing; another found lounge snacks store-bought and meals bland for a top-ranked onsen hotel. Yet a different guest called breakfast and dinner high quality. Expect a beautiful stay, but temper culinary expectations.
- Rooms
- Wide, new-feeling rooms show considerate small details.
- Service
- Staff are kind and attentive; a Cantonese speaker surprised one guest.
- Food
- Kaiseki polarizes: small portions and frozen-tasting ingredients versus high-quality praise.
- Facilities
- Private onsen baths and mountain scenery are genuinely beautiful.
- Value
- One guest felt the top ranking did not match the dining.
- Beautiful private onsen
- Sparkling-clean wide rooms
- Kind, multilingual staff
- Lovely mountain views
- Sauna
- Gym
- Kaiseki left one guest hungry
- Lounge snacks store-bought
- Dining below expectations for some
- Far from the centre (18 km)
Best forCouplesOnsen fansRelaxing getaways
How it compares
Chalet Ivy Jozankei ranks #2 of 146 hotels Staylist lists in Sapporo and #2 of 22 5-star hotels there. At about $1,129 a night it is 495% above the median for 5-star hotels in Sapporo ($190). The closest listed alternative is Jozankei Onsen Yurakusoan, 200 m away (score 7.9).
About the hotel
- Address
- 3 Chome-231 Jozankeionsenhigashi, Minami Ward, Sapporo City, Hokkaido, 061-2302, Japan
- Hotel class
- ★★★★★ 5-star
- Opened
- 2019
- Distance to centre
- 17.9 km
- Getting there
- Airport: Sapporo Okadama Airport (24.13 km) · Train Station: Soen Station (27.12 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Jozankei Onsen Yurakusoan200 m · 7.9
- Shogetsu Grand Hotel200 m · 9.4 · $157
- Kuriya Suizan200 m · 9.3 · $207
- Hotel Shikanoyu300 m · 8.4 · $75
- Jozankei Tsuruga Resort Spa Mori No Uta300 m · 9.3 · $262
Amenities
- Private parking
- Hot springs
- Hiking
- Sauna
- Spa
- Massage room
- Gym
- EV charging station
- Bar
- Restaurant
- Taxi booking service
- Station pick-up
- Karaoke
- Wi-Fi in public areas
- Luggage storage
- Car charging facilities
- Station drop-off
- Postal service
- Fax/copying service
- Safe at front desk
- Bellhop
- Translation tools available
- Lobby bar
- Water purifier
Frequently asked questions
- Is there parking at Chalet Ivy Jozankei?
- Yes: private parking.
- What wellness facilities does Chalet Ivy Jozankei have?
- Sauna, Spa, Massage room, Gym.
- How far is Chalet Ivy Jozankei from the airport?
- The nearest airport is Sapporo Okadama Airport, about 24.13 km away.
- How far is Chalet Ivy Jozankei from the centre of Sapporo?
- About 17.9 km.
- Is Chalet Ivy Jozankei suitable for children?
- Children of all ages are welcome at this property.