Mandarin Oriental Ritz, Madrid
Madrid, Spain
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Is Mandarin Oriental Ritz, Madrid good? Overview, pros and cons
Verdict: 8.9/10 (Staylist AI score). Guests praise: grand buffet; museum-mile location; in-room massage. Main complaint: hallway noise leaks.
Staylist AI overview · based on 8 public guest reviews
“Madrid's Ritz reborn, doors leak sound”
Mandarin Oriental Ritz, Madrid is the renovated 1909 landmark at museum-mile level — superb hardware, walkable to everything, a grand delicious buffet, in-room massages worth pre-booking, basque-cake gifts and smiling front-desk and concierge teams. Two guests found cracks: one family got a room beside the linen room — round-the-clock staff traffic ruined rest, and glass shards inside a slipper cut a child's foot, met with only a formal apology and a next-time gesture. Another noted the renovation traded silence: doors no longer soundproof, corridor light and hallway noise leak in — the hotel's one significant flaw.
- Rooms
- Comfortable renovated rooms; linen-room adjacency once.
- Service
- Warm MO smiles; a formal flat apology once.
- Location
- Central and walkable to all attractions.
- Food
- A grand, delicious buffet breakfast daily.
- Facilities
- In-room massages are worth pre-booking ahead.
- Noise
- Non-soundproof doors let hallway noise in.
- Grand buffet
- Museum-mile location
- In-room massage
- Renovated beauty
- Indoor swimming pool
- Gym
- Public parking
- Hallway noise leaks
- Cold injury response once
Best forLuxury staysSightseeingSpecial occasions
How it compares
Mandarin Oriental Ritz, Madrid ranks #13 of 266 hotels Staylist lists in Madrid and #7 of 33 5-star hotels there. At about $1,643 a night it is 231% above the median for 5-star hotels in Madrid ($496). The closest listed alternative is Petit Palace Lealtad Plaza, 200 m away (score 8.1).
About the hotel
- Address
- Pl. de la Lealtad, 5, Retiro, Madrid, Community Of Madrid, 28014, Spain
- Hotel class
- ★★★★★ 5-star
- Chain
- Mandarin Oriental
- Opened
- 1909
- Renovated
- 2020
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 1 km
- Getting there
- Airport: Adolfo Suárez Madrid-Barajas Airport (18.76 km) · Train Station: Madrid-Sol (0.95 km) · Metro: Banco de España (0.7 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Petit Palace Lealtad Plaza200 m · 8.1 · $483
- NH Collection Paseo del Prado200 m · 7.7 · $194
- The Palace, a Luxury Collection Hotel, Madrid200 m · 7.9 · $341
- Mercure Madrid Centro300 m · 7.1 · $157
- Petit Palace Savoy Alfonso XII300 m · 8.1 · $560
Amenities
- Indoor swimming pool
- Sauna
- Spa
- Massage room
- Gym
- Public parking
- Airport pick-up
- Car rentals
- Bar
- Tea room
- Restaurant
- Cafe
- Taxi booking service
- Airport drop-off
- Station pick-up
- Conference room
- Multi-function room
- Childcare service
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Valet parking
- Station drop-off
Frequently asked questions
- What time is check-in at Mandarin Oriental Ritz, Madrid?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Mandarin Oriental Ritz, Madrid have a pool?
- Yes: indoor swimming pool.
- Is there parking at Mandarin Oriental Ritz, Madrid?
- Yes: public parking, valet parking.
- Does Mandarin Oriental Ritz, Madrid offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Mandarin Oriental Ritz, Madrid have?
- Sauna, Spa, Massage room, Gym.
- How far is Mandarin Oriental Ritz, Madrid from the airport?
- The nearest airport is Adolfo Suárez Madrid-Barajas Airport, about 18.76 km away.
- How far is Mandarin Oriental Ritz, Madrid from the centre of Madrid?
- About 1 km.
- Is Mandarin Oriental Ritz, Madrid suitable for children?
- Children of all ages are welcome at this property.