Mandarin Oriental, Milan
Milan, Italy
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Is Mandarin Oriental, Milan good? Overview, pros and cons
Verdict: 9.3/10 (Staylist AI score). Guests praise: exquisite breakfast, great breads; convenient location; polite service when it works. Main complaint: service failures reported.
Staylist AI overview · based on 8 public guest reviews
“Polished Milan stay, service failures”
Mandarin Oriental, Milan draws warm praise from many guests for an exquisite breakfast — the bread selection in particular — thoughtful, polite service, a convenient location and clean, comfortable rooms, with one staff member thanked by name. Yet service is clearly the weak point and two reviewers report real failures: one cited a broken phone system all day, rude breakfast room service, and a thirty-minute taxi wait while several staff stood idle at the door — smiles without actual help, they concluded, calling it overrated. Another noted no help with luggage and a parking charge quoted despite free signage. Breakfast extras also cost more beyond the set offering.
- Food
- An exquisite breakfast with great breads.
- Service
- Polite when working; real failures reported.
- Rooms
- Comfortable, clean rooms throughout the hotel.
- Location
- A convenient Milan location for exploring.
- Exquisite breakfast, great breads
- Convenient location
- Polite service when it works
- Comfortable, clean rooms
- Indoor swimming pool
- Sauna
- Gym
- Service failures reported
- Phone system and taxi help issues
- Parking and breakfast charges unclear
Best forCity breaksBusiness tripsLuxury stays
How it compares
Mandarin Oriental, Milan ranks #43 of 218 hotels Staylist lists in Milan and #18 of 30 5-star hotels there. At about $2,576 a night it is 170% above the median for 5-star hotels in Milan ($953). The closest listed alternative is Bvlgari Hotel Milano, 100 m away (score 9.3).
About the hotel
- Address
- Via Andegari, 9, Scala, Milan, Lombardy, 20121, Italy
- Hotel class
- ★★★★★ 5-star
- Chain
- Mandarin Oriental
- Opened
- 2015
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 0.8 km
- Getting there
- Airport: Milan Linate Airport (9.27 km) · Train Station: Cadorna Station (1.31 km) · Metro: Montenapoleone (0.17 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Bvlgari Hotel Milano100 m · 9.3 · $1,995
- Grand Hotel et de Milan - the Leading Hotels of the World100 m · 8.8 · $1,216
- Crossing Manzoni100 m · 8.6
- Armani Hotel Milano200 m · 6.2 · $1,686
- The Corner Duomo Hotel300 m · 7.6 · $579
Amenities
- Indoor swimming pool
- Sauna
- Spa
- Massage room
- Gym
- Private parking
- EV charging station
- Airport pick-up
- Car rentals
- Bar
- Tennis court
- Bowling alley
- Billiards room
- Squash court
- 2 Restaurants
- Airport drop-off
- Conference room
- Multi-function room
- Business center
- Childcare service
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
Frequently asked questions
- What time is check-in at Mandarin Oriental, Milan?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Mandarin Oriental, Milan have a pool?
- Yes: indoor swimming pool.
- Is there parking at Mandarin Oriental, Milan?
- Yes: private parking.
- Does Mandarin Oriental, Milan offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Mandarin Oriental, Milan have?
- Sauna, Spa, Massage room, Gym.
- How far is Mandarin Oriental, Milan from the airport?
- The nearest airport is Milan Linate Airport, about 9.27 km away.
- How far is Mandarin Oriental, Milan from the centre of Milan?
- About 0.8 km.
- Is Mandarin Oriental, Milan suitable for children?
- Children of all ages are welcome at this property.
- Is Mandarin Oriental, Milan pet-friendly?
- Yes, pets are welcome.