Mandarin Oriental Pudong Shanghai
Shanghai, China
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Is Mandarin Oriental Pudong Shanghai good? Overview, pros and cons
Verdict: 9.5/10 (Staylist AI score). Guests praise: attentive, named-praise service; river and tower views; excellent executive lounge. Main complaint: small, crowded lobby.
Staylist AI overview · based on 8 public guest reviews
“Named-star service, river views”
Mandarin Oriental Pudong Shanghai earns strong marks for service: guests name individual staff across the front desk, executive lounge, housekeeping and concierge, and one family described a fast, thorough response when a neighbor smoked indoors — purifiers delivered, repeated follow-up and a manager's apology. River-view rooms facing the Huangpu and the Oriental Pearl tower, the executive lounge's offerings and the Chinese restaurant all draw praise. A detailed review lists small-room frustrations, though: a cramped bathroom with awkward flush, faucet and shower controls, a sticky curtain button, limited blackout from the curtains, and tissues only in the bathroom. The small, busy lobby can feel crowded.
- Service
- Named staff shine; fast smoke-incident response.
- Rooms
- River-view rooms; cramped bathrooms, awkward controls.
- Food
- Praised Chinese restaurant and lounge offerings.
- Facilities
- An excellent executive lounge; small busy lobby.
- Location
- Huangpu river views facing the tower.
- Attentive, named-praise service
- River and tower views
- Excellent executive lounge
- Praised Chinese restaurant
- Fast problem resolution
- Indoor swimming pool
- Sauna
- Small, crowded lobby
- Cramped bathroom, awkward controls
- Weak curtain blackout
Best forBusiness tripsFamiliesCity breaks
How it compares
Mandarin Oriental Pudong Shanghai ranks #27 of 482 hotels Staylist lists in Shanghai and #8 of 152 5-star hotels there. At about $268 a night it is 89% above the median for 5-star hotels in Shanghai ($142). The closest listed alternative is Grand Kempinski Hotel Shanghai, 300 m away (score 9.0).
About the hotel
- Address
- No. 111 Pudong South Road, Pudong New Area, Shanghai, 200120, China
- Hotel class
- ★★★★★ 5-star
- Chain
- Mandarin Oriental
- Opened
- 2013
- Renovated
- 2016
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 3.4 km
- Getting there
- Airport: Shanghai Hongqiao Airport (23.39 km) · Train Station: Shanghai Railway Station (9.05 km) · Metro: Lujiazui (0.93 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Grand Kempinski Hotel Shanghai300 m · 9.0 · $219
- Park Hyatt Shanghai800 m · 8.5 · $292
- Grand Hyatt Shanghai900 m · 8.7 · $285
- Shanghai Bund Riverside Treasury Hotel900 m · 9.5 · $81
- Banyan Tree Shanghai On The Bund900 m · 8.1 · $316
Amenities
- Indoor swimming pool
- Sauna
- Spa
- Massage room
- Executive lounge
- Gym
- Parking
- 2 Car charging facilities
- Airport pick-up
- Car rentals
- Bar
- 6 Restaurants
- Cafe
- Taxi booking service
- Airport drop-off
- Conference room
- Multi-function room
- Business center
- Secretarial services
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Car charging facilities 1
Frequently asked questions
- What time is check-in at Mandarin Oriental Pudong Shanghai?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Mandarin Oriental Pudong Shanghai have a pool?
- Yes: indoor swimming pool.
- Is there parking at Mandarin Oriental Pudong Shanghai?
- Yes: parking.
- Does Mandarin Oriental Pudong Shanghai offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Mandarin Oriental Pudong Shanghai have?
- Sauna, Spa, Massage room, Gym.
- How far is Mandarin Oriental Pudong Shanghai from the airport?
- The nearest airport is Shanghai Hongqiao Airport, about 23.39 km away.
- How far is Mandarin Oriental Pudong Shanghai from the centre of Shanghai?
- About 3.4 km.
- Is Mandarin Oriental Pudong Shanghai suitable for children?
- Children of all ages are welcome at this property.