Secrets Riviera Cancun Resort & Spa - Adults Only
Benito Juarez, Mexico
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Is Secrets Riviera Cancun Resort & Spa - Adults Only good? Overview, pros and cons
Verdict: 7.6/10 (Staylist AI score). Guests praise: staff; rooms; food. Main complaint: seaweed pan.
Staylist AI overview · based on 8 public guest reviews
“Riviera's secrets resort”
Guests find Secrets Riviera Cancun Resort & Spa - Adults Only an outstanding relaxing resort: a very clean room — an amazing swim-out pool and a balcony hot tub for preferred guests serene grounds second to none, accommodating excellent staff inside and out, named stars at the pool and concierge, better-than-expected delicious restaurant food, great pool activities, the hydrotherapy spa and Breathless-side party access. A severe dissent though: rotten dead seaweed piled by the room smelled gag-inducing, nasty food, bad service and hours without a room three cancellation calls unanswered per that guest.
- Rooms
- Swim out rooms amid the dissent.
- Service
- Excellent amid a severe dissent — service noted by guests on their stays.
- Location
- Riviera resort for guests here — location noted by guests on their stays.
- Food
- Better than expected amid dissent — food noted by guests on their stays.
- Facilities
- Pools spa and club access — facilities noted by guests on their stays.
- Value
- Worth it amid the severe pan.
- Noise
- Serene amid the party access — noise levels noted by guests on stays.
- Cleanliness
- Clean amid the seaweed report — cleanliness noted by guests on their stays.
- Staff
- Rooms
- Food
- Pools
- Spa
- Gym
- Parking
- Seaweed pan
- Delays
Best forCancun tripsCouplesAdults only
How it compares
Secrets Riviera Cancun Resort & Spa - Adults Only ranks #5 of 20 hotels Staylist lists in Benito Juarez and #4 of 12 5-star hotels there. At about $441 a night it is 16% above the median for 5-star hotels in Benito Juarez ($382). The closest listed alternative is Breathless Riviera Cancun Resort & Spa-All Inc.-Adults Only, under 50 m away (score 7.4).
About the hotel
- Address
- Carretera Cancun Km. 27.5, Fracc, Benito Juarez, Quintana Roo, 77580, Mexico
- Hotel class
- ★★★★★ 5-star
- Opened
- 2021
- Distance to centre
- 4.9 km
- Getting there
- Airport: Cancun Intl. Airport (20.39 km) · Train Station: Maya Train Station - Cancún (18.74 km)
- Children
- Children are not permitted to stay at this property
Nearby hotels
- Breathless Riviera Cancun Resort & Spa-All Inc.-Adults Onlyunder 50 m · 7.4 · $360
- Margaritaville Island Reserve Riviera Cancun by Karisma600 m · 8.0
- Sensira Resort and Spa Riviera Maya800 m · 7.1 · $256
- Royalton Reserve Paraíso de la Bonita1.3 km · 8.1 · $382
- El Beso Adults Only at Ocean Coral & Turquesa All Inclusive2.4 km · 7.5
Amenities
- Pool
- Private beach area
- Snorkeling
- Spa
- Massage room
- Gym
- Bar
- Billiards room
- Restaurant
- Taxi booking service
- Conference room
- Multi-function room
- Business center
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Parking
- Valet parking
- Fax/copying service
- Concierge service
- VIP check-in service
- Safe at front desk
- Wake-up call
Frequently asked questions
- Does Secrets Riviera Cancun Resort & Spa - Adults Only have a pool?
- Yes: pool.
- Is there parking at Secrets Riviera Cancun Resort & Spa - Adults Only?
- Yes: parking, valet parking.
- What wellness facilities does Secrets Riviera Cancun Resort & Spa - Adults Only have?
- Spa, Massage room, Gym.
- How far is Secrets Riviera Cancun Resort & Spa - Adults Only from the airport?
- The nearest airport is Cancun Intl. Airport, about 20.39 km away.
- How far is Secrets Riviera Cancun Resort & Spa - Adults Only from the centre of Benito Juarez?
- About 4.9 km.
- Is Secrets Riviera Cancun Resort & Spa - Adults Only suitable for children?
- Children are not permitted to stay at this property