Pan Pacific Hanoi
Hanoi, Vietnam
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Is Pan Pacific Hanoi good? Overview, pros and cons
Verdict: 7.6/10 (Staylist AI score). Guests praise: service; views; quiet. Main complaint: breakfast repeats.
Staylist AI overview · based on 8 public guest reviews
“West Lake's calm tower”
Right on the edge of West Lake with lake views, Pan Pacific Hanoi is an absolutely-great stay: spacious comfortable quiet well-equipped rooms with tub and shower, far better soundproofing than old-quarter hotels, a crazy-impressive lobby, a comfortable evening rooftop bar, a big clean well-managed pool, top-notch nothing-to-complain service with great room-service food — one guest rebooked immediately — and a rich if eventually-repetitive breakfast; KFC and local spots sit nearby.
- Rooms
- Quiet comfy equipped rooms here for guests.
- Service
- Top notch staff praised here for guests.
- Location
- On West Lake for guests here.
- Food
- Rich amid a repetitive breakfast note.
- Facilities
- Rooftop bar and big pool here.
- Value
- A rebooked verdict for guests here.
- Noise
- Well soundproofed for guests here for guests.
- Cleanliness
- Clean crisp linen for guests for guests.
- Service
- Views
- Quiet
- Pool
- Sauna
- Gym
- Public parking
- Breakfast repeats
- Dated
Best forHanoi tripsBusiness tripsLake views
How it compares
Pan Pacific Hanoi ranks #69 of 169 hotels Staylist lists in Hanoi and #26 of 41 5-star hotels there. At about $162 a night it is 39% above the median for 5-star hotels in Hanoi ($116). The closest listed alternative is Azen Lakeside Hotel & Travel, 100 m away (score 8.8).
About the hotel
- Address
- 1 Thanh Nien Road, Ba Dinh, Hanoi, Vietnam
- Hotel class
- ★★★★★ 5-star
- Opened
- 1998
- Renovated
- 2024
- Check-in / out
- From 14:00 · by 12:00
- Distance to centre
- 2.1 km
- Getting there
- Airport: Noi Bai Intl. Airport (23.22 km) · Train Station: Long Bien Railway Station (1.63 km) · Metro: Cat Linh (4.21 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Azen Lakeside Hotel & Travel100 m · 8.8 · $25
- Maison Nhã 51A Nguyễn Khắc Hiếu500 m · 8.9
- Smile Hotel600 m · 6.9 · $20
- Luxe Paradise Suites Hotel & Spa700 m · 8.6 · $45
- The Five Suites Lilas800 m · 9.4 · $90
Amenities
- Sunbathing area
- Indoor swimming pool
- Sauna
- Spa
- Massage room
- Executive lounge
- Gym
- Public parking
- Airport pick-up
- Bar
- 4 Restaurants
- Taxi booking service
- Airport drop-off
- Station pick-up
- Conference room
- Children's pool
- Childcare service
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Pool bar
- Song Hong Lounge
Frequently asked questions
- What time is check-in at Pan Pacific Hanoi?
- Check-in starts at 14:00 and check-out is by 12:00.
- Does Pan Pacific Hanoi have a pool?
- Yes: indoor swimming pool, children's pool, pool bar.
- Is there parking at Pan Pacific Hanoi?
- Yes: public parking.
- Does Pan Pacific Hanoi offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Pan Pacific Hanoi have?
- Sauna, Spa, Massage room, Gym.
- How far is Pan Pacific Hanoi from the airport?
- The nearest airport is Noi Bai Intl. Airport, about 23.22 km away.
- How far is Pan Pacific Hanoi from the centre of Hanoi?
- About 2.1 km.
- Is Pan Pacific Hanoi suitable for children?
- Children of all ages are welcome at this property.