Jungala Hotel at VidantaWorld Riviera Maya

Solidaridad, Mexico

8.3AI score

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Is Jungala Hotel at VidantaWorld Riviera Maya good? Overview, pros and cons

Verdict: 8.3/10 (Staylist AI score). Guests praise: water park; jungle setting; golf carts. Main complaint: pricey food.

Staylist AI overview · based on 8 public guest reviews

“Jungala's jungle resort, steep dining”

Jungala Hotel at VidantaWorld Riviera Maya is a beautiful jungle-side resort — a well-kept water park with slides and a lazy river, countless pools, a beach, wild animals, fitness and spa, golf-cart shuttles, jungle-adjacent rooms, excellent room service and awesome lobby reps; fans call it exceptional with every detail thought of. The dominant complaint is value: Holiday-Inn-level quality at top-tier rates — sixteen dollars for three sad nuggets, small portions, expensive necessities, few English-speaking staff (and many were grumpy), a concierge excursion promise never fulfilled, and hard-to-get information. One odd rule: no hats on kids' slides.

Rooms
Jungle-side rooms in a beautiful resort.
Service
Awesome reps; many staff were grumpy though.
Location
A resort inside the VidantaWorld Riviera Maya grounds.
Food
Very expensive food in small portions.
Facilities
A well-kept water park and lazy river.
Value
Mid-range quality delivered at top-tier rates.
  • Water park
  • Jungle setting
  • Golf carts
  • Clean rooms
  • Spa
  • Gym
  • Airport pick-up
  • Pricey food
  • Grumpy staff
  • Info scarcity
  • Far from the centre (10 km)

Best forFamiliesWater parksResort stays

How it compares

Jungala Hotel at VidantaWorld Riviera Maya ranks #13 of 24 hotels Staylist lists in Solidaridad and #13 of 21 5-star hotels there. At about $294 a night it is 50% below the median for 5-star hotels in Solidaridad ($592). The closest listed alternative is Joia Paraíso by Iberostar, 1.9 km away (score 9.1).

About the hotel

Address
Playa del Carmen, Solidaridad, Quintana Roo, 77539, Mexico
Hotel class
★★★★★ 5-star
Check-in / out
From 15:00 · by 12:00
Distance to centre
10.3 km
Getting there
Airport: Cancun Intl. Airport (35.39 km) · Train Station: Maya Train Station - Cancún (33.74 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Golf course
  • Private beach area
  • Beach volleyball
  • Spa
  • Gym
  • Airport pick-up
  • Tennis court
  • 5 Restaurants
  • Airport drop-off
  • Multi-function room
  • Water park
  • Water slide
  • Wi-Fi in public areas
  • Luggage storage
  • Valet parking
  • Shuttle service
  • Gong
  • Chiringuito
  • Bistro Bleu
  • Tramonto
  • Nektar
  • Wedding service
  • Concierge service
  • Portuguese

Frequently asked questions

What time is check-in at Jungala Hotel at VidantaWorld Riviera Maya?
Check-in starts at 15:00 and check-out is by 12:00.
Is there parking at Jungala Hotel at VidantaWorld Riviera Maya?
Yes: valet parking.
Does Jungala Hotel at VidantaWorld Riviera Maya offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does Jungala Hotel at VidantaWorld Riviera Maya have?
Spa, Gym.
How far is Jungala Hotel at VidantaWorld Riviera Maya from the airport?
The nearest airport is Cancun Intl. Airport, about 35.39 km away.
How far is Jungala Hotel at VidantaWorld Riviera Maya from the centre of Solidaridad?
About 10.3 km.
Is Jungala Hotel at VidantaWorld Riviera Maya suitable for children?
Children of all ages are welcome at this property.

$294 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Jungala Hotel at VidantaWorld Riviera Maya Reviews