The Ritz-Carlton Orlando, Grande Lakes
Orlando, United States
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Is The Ritz-Carlton Orlando, Grande Lakes good? Overview, pros and cons
Staylist AI overview · based on 7 public guest reviews
“Grande Lakes family fun, one debacle”
The Ritz-Carlton Orlando, Grande Lakes is a gorgeous family resort — lazy river, great restaurants including Knife and Spoon, pools, gym, a kids' arcade, plus fire-dancer shows and fireworks seen from balconies. Most guests love every minute. One severe review describes a debacle: a pre-confirmed extra duvet never arrived, lift buttons went dead with no apology, and guests were routed through staff corridors and a basement without greeting or priority — called the world's worst Ritz stay. Club-level access was also judged not worth its cost, and tip handling is inconsistent.
- Rooms
- Clean, adequate-sized rooms that suit families well.
- Service
- Attentive mostly; one severe service episode.
- Food
- Great restaurants including Knife and Spoon.
- Facilities
- Lazy river, pools, gym and kids' arcade.
- Value
- Club access felt not worth the cost.
- Lazy river
- Fireworks and fire dancers
- Kids' arcade
- Fine dining
- Outdoor swimming pool
- Sauna
- Gym
- Severe service episode
- Club value doubt
Best forFamiliesTheme-park visitsLuxury stays
How it compares
The Ritz-Carlton Orlando, Grande Lakes ranks #20 of 179 hotels Staylist lists in Orlando. The closest listed alternative is JW Marriott Orlando Grande Lakes, 200 m away (score 8.6).
About the hotel
- Address
- 4012 Central Florida Pkwy, Orlando, Florida, 32837, United States
- Hotel class
- ★★★★★ 5-star
- Chain
- The Ritz-Carlton (Marriott)
- Opened
- 2003
- Renovated
- 2021
- Check-in / out
- From 16:00 · by 11:00
- Distance to centre
- 6.2 km
- Getting there
- Airport: Orlando Intl. Airport (17.94 km) · Train Station: Meadow Woods (8.48 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- JW Marriott Orlando Grande Lakes200 m · 8.6
- Marriott's Lakeshore Reserve500 m · 8.7 · $451
- Aloft by Marriott Orlando at SeaWorld2.4 km · 7.1
- Element by Marriott Orlando at SeaWorld2.5 km · 7.2
- Rosen Shingle Creek Universal Blvd2.5 km · 8.8 · $309
Amenities
- Golf course
- Outdoor swimming pool
- Hiking
- Sauna
- Spa
- Massage room
- Gym
- Car rentals
- Bar
- Tennis court
- Billiards room
- Table tennis room
- 5 Restaurants
- Conference room
- Multi-function room
- Playground
- Childcare service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Towels
- Parking
- Valet parking
- Shuttle service
Frequently asked questions
- What time is check-in at The Ritz-Carlton Orlando, Grande Lakes?
- Check-in starts at 16:00 and check-out is by 11:00.
- Does The Ritz-Carlton Orlando, Grande Lakes have a pool?
- Yes: outdoor swimming pool.
- Is there parking at The Ritz-Carlton Orlando, Grande Lakes?
- Yes: parking, valet parking.
- What wellness facilities does The Ritz-Carlton Orlando, Grande Lakes have?
- Sauna, Spa, Massage room, Gym.
- How far is The Ritz-Carlton Orlando, Grande Lakes from the airport?
- The nearest airport is Orlando Intl. Airport, about 17.94 km away.
- How far is The Ritz-Carlton Orlando, Grande Lakes from the centre of Orlando?
- About 6.2 km.
- Is The Ritz-Carlton Orlando, Grande Lakes suitable for children?
- Children of all ages are welcome at this property.