The Ritz-Carlton, Melbourne
Melbourne, Australia
Photos from our booking partners
Is The Ritz-Carlton, Melbourne good? Overview, pros and cons
Verdict: 8.3/10 (Staylist AI score). Guests praise: sky-lobby views; warm pool; central trams. Main complaint: severe cleanliness pan.
Staylist AI overview · based on 8 public guest reviews
“Melbourne's sky-high Ritz, one pan”
The Ritz-Carlton, Melbourne towers over the CBD — the eightieth-floor lobby view is spectacular, a warm sky pool delights kids, view rooms capture the whole city, a famous bakery sits below with a supermarket and station opposite plus free trams everywhere. Staff are very good with valet and careful arrangements; Chinese-speaking staff help some guests. Against the praise stands one severe review: terrible service and cleanliness, a photo-backed complaint ignored, and a call for the GM to resign — by far the angriest voice among otherwise-happy guests.
- Rooms
- Spacious, comfortable view rooms high up.
- Service
- Very good staff; one severe service pan.
- Location
- Central, above a bakery and opposite transport.
- Facilities
- A spectacular eighty-floor lobby and warm pool.
- Cleanliness
- Clean to most; ignored complaint to one.
- Sky-lobby views
- Warm pool
- Central trams
- Attentive staff
- Sauna
- Gym
- Private parking
- Severe cleanliness pan
Best forLuxury staysFamiliesCity breaks
How it compares
The Ritz-Carlton, Melbourne ranks #4 of 65 hotels Staylist lists in Melbourne and #3 of 16 5-star hotels there. At about $562 a night it is 90% above the median for 5-star hotels in Melbourne ($296). The closest listed alternative is Dorsett Melbourne, under 50 m away (score 7.4).
About the hotel
- Address
- 650 Lonsdale St, Melbourne, Victoria, 3000, Australia
- Hotel class
- ★★★★★ 5-star
- Chain
- The Ritz-Carlton (Marriott)
- Opened
- 2023
- Check-in / out
- From 15:00 · by 11:00
- Distance to centre
- 0.7 km
- Getting there
- Airport: Essendon Airport (18.33 km) · Train Station: Southern Cross Station (0.43 km) · Metro: Southern Cross (0.43 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Dorsett Melbourneunder 50 m · 7.4 · $260
- Atlantis Hotel Melbourne100 m · 6.4 · $103
- Yehs Hotel Melbourne CBD200 m · 6.4
- Mövenpick Hotel Melbourne on Spencer300 m · 7.6 · $261
- Wyndham Hotel Melbourne400 m · 8.1 · $162
Amenities
- Indoor swimming pool
- Sauna
- Massage room
- Gym
- Private parking
- Airport pick-up
- Bar
- Restaurant
- Airport drop-off
- Station pick-up
- Conference room
- Multi-function room
- Secretarial services
- Wi-Fi in public areas
- Luggage storage
- Towels
- Valet parking
- Shuttle service
- Station drop-off
- Postal service
- Fax/copying service
- Wedding service
- Concierge service
- Safe at front desk
Frequently asked questions
- What time is check-in at The Ritz-Carlton, Melbourne?
- Check-in starts at 15:00 and check-out is by 11:00.
- Does The Ritz-Carlton, Melbourne have a pool?
- Yes: indoor swimming pool.
- Is there parking at The Ritz-Carlton, Melbourne?
- Yes: private parking, valet parking.
- Does The Ritz-Carlton, Melbourne offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does The Ritz-Carlton, Melbourne have?
- Sauna, Massage room, Gym.
- How far is The Ritz-Carlton, Melbourne from the airport?
- The nearest airport is Essendon Airport, about 18.33 km away.
- How far is The Ritz-Carlton, Melbourne from the centre of Melbourne?
- About 0.7 km.
- Is The Ritz-Carlton, Melbourne suitable for children?
- Children of all ages are welcome at this property.