The Ritz-Carlton, Mexico City
Mexico City, Mexico
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Is The Ritz-Carlton, Mexico City good? Overview, pros and cons
Verdict: 8.3/10 (Staylist AI score). Guests praise: best city views; personalized service; luxury feel. Main complaint: poor soundproofing.
Staylist AI overview · based on 6 public guest reviews
“Ritz Mexico City's split verdict”
The Ritz-Carlton, Mexico City earns the ultimate-Ritz label from most guests — one of the city's best room views, clean comfortable rooms, incredibly friendly smiling staff who address you by name, and an exceptional experience many cannot wait to repeat. Two detailed dissents: a design flaw — all-glass balconies and doors leak traffic noise even on the 47th floor, bathroom floors turn dangerously slippery and the shower door never fully closes — plus housekeeping entered within fifteen seconds of ringing, one cleaner walking in at 8am uninvited; the concierge alone earned praise there, and another guest calls the pool bathtub-small.
- Rooms
- Great views but the glass walls leak noise.
- Service
- Name-knowing warmth; housekeeping entered uninvited once.
- Location
- A premier Mexico City hotel address.
- Facilities
- A pool one guest calls bathtub-small.
- Cleanliness
- Clean rooms, but privacy issues were reported.
- Best city views
- Personalized service
- Luxury feel
- Indoor swimming pool
- Sauna
- Gym
- Parking
- Poor soundproofing
- Slippery bathroom
- Uninvited housekeeping
Best forLuxury staysSpecial occasionsBusiness trips
How it compares
The Ritz-Carlton, Mexico City ranks #23 of 143 hotels Staylist lists in Mexico City and #7 of 26 5-star hotels there. At about $1,229 a night it is 288% above the median for 5-star hotels in Mexico City ($317). The closest listed alternative is The Ritz-Carlton Residences Mexico City, under 50 m away (score 8.5).
About the hotel
- Address
- Av. P.º de la Reforma 509, Cuauhtémoc, Mexico City, Federal District, 06500, Mexico
- Hotel class
- ★★★★★ 5-star
- Chain
- The Ritz-Carlton (Marriott)
- Opened
- 2021
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 0.5 km
- Getting there
- Airport: Mexico City Intl. Airport (16.33 km) · Train Station: Metrobus colonia del valle (5.57 km) · Metro: Sevilla (0.77 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- The Ritz-Carlton Residences Mexico Cityunder 50 m · 8.5 · $1,755
- Four Seasons Hotel Mexico City200 m · 8.6 · $1,314
- Hilton Garden Inn Mexico City Polanco200 m · 6.8
- Hotel Marquis Reforma300 m · 8.0 · $166
- Grand Fiesta Americana Chapultepec300 m · 8.3 · $221
Amenities
- Indoor swimming pool
- Sauna
- Spa
- Massage room
- Gym
- Bar
- 3 Restaurants
- Conference room
- Multi-function room
- Wi-Fi in public areas
- Luggage storage
- Towels
- Parking
- Valet parking
- Ling Ling by Hakkasan
- Samos Sabores Míos
- Carlotta Reforma
- Fax/copying service
- Concierge service
- VIP check-in service
- Express check-in and check-out
- Safe at front desk
- Halal meals provided
- Alcohol-free rooms (on request)
Frequently asked questions
- What time is check-in at The Ritz-Carlton, Mexico City?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does The Ritz-Carlton, Mexico City have a pool?
- Yes: indoor swimming pool.
- Is there parking at The Ritz-Carlton, Mexico City?
- Yes: parking, valet parking.
- What wellness facilities does The Ritz-Carlton, Mexico City have?
- Sauna, Spa, Massage room, Gym.
- How far is The Ritz-Carlton, Mexico City from the airport?
- The nearest airport is Mexico City Intl. Airport, about 16.33 km away.
- How far is The Ritz-Carlton, Mexico City from the centre of Mexico City?
- About 0.5 km.
- Is The Ritz-Carlton, Mexico City suitable for children?
- Children of all ages are welcome at this property.