JEN Hong Kong by Shangri-La
Hong Kong, Hong Kong SAR China
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Is JEN Hong Kong by Shangri-La good? Overview, pros and cons
Verdict: 7.1/10 (Staylist AI score). Guests praise: location; views; staff. Main complaint: construction.
Staylist AI overview · based on 6 public guest reviews
“Hku's jen hotel”
Right at HKU station Exit B2 — the MTR steps away — JEN Hong Kong by Shangri-La is an excellent-location clean-new stay: recently-renovated rooms with strong facilities, a great sea-view room, friendly efficient front-desk communication, thoughtful service and a top-floor pool and gym overlooking the harbour, a pick-again good-value verdict. Cautions: the typical-HK small room, a really loud disruptive daily construction presence during one stay and a small pool.
- Rooms
- Small renovated clean rooms here on most stays.
- Service
- Friendly efficient staff praised here on most stays.
- Location
- Hku station adjacent for guests on most stays.
- Food
- Fine for guests on most stays.
- Facilities
- A rooftop pool amid size nit.
- Value
- A good value amid the dissent.
- Noise
- Construction noise reported here on most stays.
- Cleanliness
- Clean for guests on most stays.
- Location
- Views
- Staff
- Clean
- Outdoor swimming pool
- Private parking
- Construction
- Small rooms
Best forHK tripsTransitValue stays
How it compares
JEN Hong Kong by Shangri-La ranks #38 of 70 hotels Staylist lists in Hong Kong and #8 of 29 4-star hotels there. At about $306 a night it is 81% above the median for 4-star hotels in Hong Kong ($169). The closest listed alternative is Best Western Plus Hotel Hong Kong, 500 m away (score 5.3).
About the hotel
- Address
- No.508 West Queen's Road, Sai Wan, Central and Western District, Hong Kong, China
- Hotel class
- ★★★★ 4-star
- Chain
- Shangri-La
- Opened
- 1999
- Renovated
- 2026
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 3.9 km
- Getting there
- Airport: Hong Kong Intl. Airport (42.55 km) · Train Station: Hong Kong West Kowloon Station (4.92 km) · Metro: The University of Hong Kong (0.03 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Best Western Plus Hotel Hong Kong500 m · 5.3 · $88
- Ramada Hong Kong Harbour View900 m · 3.5 · $90
- iclub Sheung Wan Hotel1.5 km · 7.5 · $188
- The Jervois Hong Kong1.6 km · 8.1 · $328
- The 99 Bonham Hong Kong1.7 km · 7.6 · $276
Amenities
- Outdoor swimming pool
- Private parking
- Luggage storage
- Restaurant
- Cafe
- Taxi booking service
- Conference room
- Business center
- Wake-up call
- Wi-Fi in public areas
- Rooftop pool
- Infinity pool
- Pool umbrellas
- Towels
- Adults only
- Valet parking
- Cafe Malacca
- Postal service
- Fax/copying service
- Multimedia display system
- Concierge service
- VIP check-in service
- Express check-in and check-out
- Safe at front desk
Frequently asked questions
- What time is check-in at JEN Hong Kong by Shangri-La?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does JEN Hong Kong by Shangri-La have a pool?
- Yes: outdoor swimming pool, rooftop pool, infinity pool, pool umbrellas.
- Is there parking at JEN Hong Kong by Shangri-La?
- Yes: private parking, valet parking.
- How far is JEN Hong Kong by Shangri-La from the airport?
- The nearest airport is Hong Kong Intl. Airport, about 42.55 km away.
- How far is JEN Hong Kong by Shangri-La from the centre of Hong Kong?
- About 3.9 km.
- Is JEN Hong Kong by Shangri-La suitable for children?
- Children of all ages are welcome at this property.