Shangri-La Kuala Lumpur
Kuala Lumpur, Malaysia
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Is Shangri-La Kuala Lumpur good? Overview, pros and cons
Verdict: 8.0/10 (Staylist AI score). Guests praise: service; location; views. Main complaint: breakfast cover nit.
Staylist AI overview · based on 8 public guest reviews
“Shangri-La KL's polish”
Shangri-La Kuala Lumpur is an excellent classic stay — a reputable older five-star near the city center with incredible views and LRT within walking distance, expected five-star service with no complaints, an opulent reception, a nicely-decorated clean spacious anniversary room with a lovely cityscape, delicious food, a well-equipped gym, a kids-pleasing pool and breakfast, and a reliably-warm welcome with exceptional service. Caveats though: one guest noted the included breakfast covered only one person.
- Rooms
- Decorated view rooms for guests, as several guests have noted.
- Service
- Warm reliable staff praised here, as several guests have noted.
- Location
- Near center and LRT for guests.
- Food
- Delicious food a covers nit, as several guests have noted.
- Facilities
- A gym and pool for guests.
- Value
- A reputation verdict for guests, as several guests have noted.
- Cleanliness
- Clean for guests on most stays.
- Service
- Location
- Views
- Dining
- Outdoor swimming pool
- Sauna
- Gym
- Breakfast cover nit
- Older building (opened 1985)
Best forKL tripsOccasionsFamilies
How it compares
Shangri-La Kuala Lumpur ranks #31 of 266 hotels Staylist lists in Kuala Lumpur and #17 of 58 5-star hotels there. At about $332 a night it is 59% above the median for 5-star hotels in Kuala Lumpur ($209). The closest listed alternative is Hotel Indigo Kuala Lumpur ON THE Park by IHG, 100 m away (score 7.9).
About the hotel
- Address
- 11, Jalan Sultan Ismail, Titiwangsa, Kuala Lumpur, 50250, Malaysia
- Hotel class
- ★★★★★ 5-star
- Chain
- Shangri-La
- Opened
- 1985
- Renovated
- 2009
- Check-in / out
- From 14:00 · by 12:00
- Distance to centre
- 1.2 km
- Getting there
- Airport: Sultan Abdul Aziz Shah Airport (29.8 km) · Train Station: Dang Wangi Station (0.79 km) · Metro: Bukit Nanas (0.43 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Hotel Indigo Kuala Lumpur ON THE Park by IHG100 m · 7.9 · $262
- The Bed Klcc - Capsule Hotel100 m · 8.7 · $14
- Oasia Suites Kuala Lumpur by Far East Hospitality100 m · 7.3 · $65
- Concorde Hotel Kuala Lumpur100 m · 7.1 · $133
- Hyatt Centric City Centre Kuala Lumpur200 m · 8.0 · $447
Amenities
- Sunbathing area
- Outdoor swimming pool
- Sauna
- Spa
- Massage room
- Executive lounge
- Gym
- Private parking
- Airport pick-up
- Car rentals
- Bar
- 4 Restaurants
- Cafe
- Taxi booking service
- Conference room
- Multi-function room
- Children's pool
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Laundry room
- Shuttle service
Frequently asked questions
- What time is check-in at Shangri-La Kuala Lumpur?
- Check-in starts at 14:00 and check-out is by 12:00.
- Does Shangri-La Kuala Lumpur have a pool?
- Yes: outdoor swimming pool, children's pool.
- Is there parking at Shangri-La Kuala Lumpur?
- Yes: private parking.
- Does Shangri-La Kuala Lumpur offer an airport transfer?
- Yes: airport pick-up.
- What wellness facilities does Shangri-La Kuala Lumpur have?
- Sauna, Spa, Massage room, Gym.
- How far is Shangri-La Kuala Lumpur from the airport?
- The nearest airport is Sultan Abdul Aziz Shah Airport, about 29.8 km away.
- How far is Shangri-La Kuala Lumpur from the centre of Kuala Lumpur?
- About 1.2 km.
- Is Shangri-La Kuala Lumpur suitable for children?
- Children of all ages are welcome at this property.