Jen Penang Georgetown by Shangri-La

George Town, Malaysia

7.1AI score

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Is Jen Penang Georgetown by Shangri-La good? Overview, pros and cons

Verdict: 7.1/10 (Staylist AI score). Guests praise: location; service; rooms. Main complaint: small bathroom.

Staylist AI overview · based on 6 public guest reviews

“Georgetown's city stay”

Central beside malls, supermarkets, street food, restaurants and bars — mural street walkable too — Jen Penang Georgetown by Shangri-La is a good-sleep stay guests return to: a bigger-than-imagined spacious clean quiet room, a good breakfast and restaurant, excellent strong-aware polite service with no deposit demanded at check-in, a spacious comfy lobby with live singing, easy taxis and a small guarded clean-water pool. Two nits: the bathroom runs small, and check-in only starts at three.

Rooms
Big quiet rooms amid bath nit.
Food
A good breakfast and dining here.
Noise
Quiet for guests on most stays.
Cleanliness
Clean for guests on most stays.
  • Location
  • Service
  • Rooms
  • Breakfast
  • Outdoor swimming pool
  • Sauna
  • Gym
  • Small bathroom
  • Late check-in

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How it compares

Jen Penang Georgetown by Shangri-La ranks #34 of 63 hotels Staylist lists in George Town and #12 of 19 4-star hotels there. At about $147 a night it is 116% above the median for 4-star hotels in George Town ($68). The closest listed alternative is St. Giles Wembley Penang, 100 m away (score 9.1).

About the hotel

Address
Magazine Road, George Town, Penang, 10300, Malaysia
Hotel class
★★★★ 4-star
Chain
Shangri-La
Opened
1985
Renovated
2017
Check-in / out
From 15:00 · by 12:00
Distance to centre
0.5 km
Getting there
Airport: Penang Intl. Airport (18.28 km) · Train Station: Bukit Tengah (22.14 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Outdoor swimming pool
  • Sauna
  • Massage room
  • Executive lounge
  • Gym
  • Private parking
  • Airport pick-up
  • Luggage storage
  • Golf simulator
  • Table tennis room
  • Restaurant
  • Cafe
  • Airport drop-off
  • Taxi booking service
  • Conference room
  • Business center
  • Multi-function room
  • Children's pool
  • Wake-up call
  • Wi-Fi in public areas
  • Pool umbrellas
  • Multimedia display system
  • Fax/copying service
  • Wedding service

Frequently asked questions

What time is check-in at Jen Penang Georgetown by Shangri-La?
Check-in starts at 15:00 and check-out is by 12:00.
Does Jen Penang Georgetown by Shangri-La have a pool?
Yes: outdoor swimming pool, children's pool, pool umbrellas.
Is there parking at Jen Penang Georgetown by Shangri-La?
Yes: private parking.
Does Jen Penang Georgetown by Shangri-La offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does Jen Penang Georgetown by Shangri-La have?
Sauna, Massage room, Gym.
How far is Jen Penang Georgetown by Shangri-La from the airport?
The nearest airport is Penang Intl. Airport, about 18.28 km away.
How far is Jen Penang Georgetown by Shangri-La from the centre of George Town?
About 0.5 km.
Is Jen Penang Georgetown by Shangri-La suitable for children?
Children of all ages are welcome at this property.

$147 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Jen Penang Georgetown by Shangri-La Reviews · Staylist World