Jen Penang Georgetown by Shangri-La
George Town, Malaysia





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Is Jen Penang Georgetown by Shangri-La good? Overview, pros and cons
Verdict: 7.1/10 (Staylist AI score). Guests praise: location; service; rooms. Main complaint: small bathroom.
Staylist AI overview · based on 6 public guest reviews
“Georgetown's city stay”
Central beside malls, supermarkets, street food, restaurants and bars — mural street walkable too — Jen Penang Georgetown by Shangri-La is a good-sleep stay guests return to: a bigger-than-imagined spacious clean quiet room, a good breakfast and restaurant, excellent strong-aware polite service with no deposit demanded at check-in, a spacious comfy lobby with live singing, easy taxis and a small guarded clean-water pool. Two nits: the bathroom runs small, and check-in only starts at three.
- Rooms
- Big quiet rooms amid bath nit.
- Food
- A good breakfast and dining here.
- Noise
- Quiet for guests on most stays.
- Cleanliness
- Clean for guests on most stays.
- Location
- Service
- Rooms
- Breakfast
- Outdoor swimming pool
- Sauna
- Gym
- Small bathroom
- Late check-in
Best forPenang tripsSightseeingFoodies
How it compares
Jen Penang Georgetown by Shangri-La ranks #34 of 63 hotels Staylist lists in George Town and #12 of 19 4-star hotels there. At about $147 a night it is 116% above the median for 4-star hotels in George Town ($68). The closest listed alternative is St. Giles Wembley Penang, 100 m away (score 9.1).
About the hotel
- Address
- Magazine Road, George Town, Penang, 10300, Malaysia
- Hotel class
- ★★★★ 4-star
- Chain
- Shangri-La
- Opened
- 1985
- Renovated
- 2017
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 0.5 km
- Getting there
- Airport: Penang Intl. Airport (18.28 km) · Train Station: Bukit Tengah (22.14 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- St. Giles Wembley Penang100 m · 9.1 · $68
- The Granite Luxury Hotel Penang100 m · 9.0 · $59
- Cititel Express Penang100 m · 5.4
- White Mansion Georgetown (Self check-in)100 m · 8.0 · $26
- Citadines Connect Georgetown Penang200 m · 6.3 · $128
Amenities
- Outdoor swimming pool
- Sauna
- Massage room
- Executive lounge
- Gym
- Private parking
- Airport pick-up
- Luggage storage
- Golf simulator
- Table tennis room
- Restaurant
- Cafe
- Airport drop-off
- Taxi booking service
- Conference room
- Business center
- Multi-function room
- Children's pool
- Wake-up call
- Wi-Fi in public areas
- Pool umbrellas
- Multimedia display system
- Fax/copying service
- Wedding service
Frequently asked questions
- What time is check-in at Jen Penang Georgetown by Shangri-La?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Jen Penang Georgetown by Shangri-La have a pool?
- Yes: outdoor swimming pool, children's pool, pool umbrellas.
- Is there parking at Jen Penang Georgetown by Shangri-La?
- Yes: private parking.
- Does Jen Penang Georgetown by Shangri-La offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Jen Penang Georgetown by Shangri-La have?
- Sauna, Massage room, Gym.
- How far is Jen Penang Georgetown by Shangri-La from the airport?
- The nearest airport is Penang Intl. Airport, about 18.28 km away.
- How far is Jen Penang Georgetown by Shangri-La from the centre of George Town?
- About 0.5 km.
- Is Jen Penang Georgetown by Shangri-La suitable for children?
- Children of all ages are welcome at this property.