Jing'an Shangri-La, Shanghai
Shanghai, China
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Is Jing'an Shangri-La, Shanghai good? Overview, pros and cons
Verdict: 8.7/10 (Staylist AI score). Guests praise: amazing views; great spa; early check-in. Main complaint: rude club staff.
Staylist AI overview · based on 7 public guest reviews
“Jing'an's skyline views, fraying edges”
Jing'an Shangri-La, Shanghai is a city-centre hotel with amazing views — a standout spa, convenient transport, a food-rich mall downstairs, and friendly staff (Jimmy granted a late-night Horizon Club upgrade with photogenic night views; the desk allows early check-in). But two detailed complaints matter: Horizon Club staff were seen pushing sales while treating existing club guests rudely, daily fruit arrived overripe then spoiled, and breakfast is not recommended; another guest found a dead bedside socket (verified on video) with no socket on the other side, declined a midnight room swap, then was re-awoken by a duty manager re-asking — the lounge breakfast was called ugly and bad. Facilities skew dated.
- Rooms
- Dated facilities; a dead socket was filmed.
- Service
- Friendly staff; Horizon Club agents were rude.
- Location
- A city-centre spot with a mall below.
- Food
- Breakfast not recommended; fruit arrived spoiled.
- Facilities
- A standout spa is the real highlight.
- Noise
- A midnight callback re-woke one guest.
- Amazing views
- Great spa
- Early check-in
- Central spot
- Indoor swimming pool
- Gym
- Public parking
- Rude club staff
- Dead socket
- Poor breakfast
Best forBusiness tripsLuxury staysCity breaks
How it compares
Jing'an Shangri-La, Shanghai ranks #146 of 482 hotels Staylist lists in Shanghai and #72 of 152 5-star hotels there. At about $231 a night it is 63% above the median for 5-star hotels in Shanghai ($142). The closest listed alternative is Home Stay (Shanghai Jing'an Temple Subway Station), 400 m away (score 9.1).
About the hotel
- Address
- No. 1218 Yan'an Middle Road, Jing'an District, Shanghai, 200040, China
- Hotel class
- ★★★★★ 5-star
- Chain
- Shangri-La
- Opened
- 2013
- Check-in / out
- From 14:00 · by 12:00
- Distance to centre
- 2.9 km
- Getting there
- Airport: Shanghai Hongqiao Airport (15.73 km) · Train Station: Shanghai Railway Station (5.86 km) · Metro: Jing'an Temple (0.19 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Home Stay (Shanghai Jing'an Temple Subway Station)400 m · 9.1 · $38
- Swissotel Grand Shanghai400 m · 7.9 · $177
- Holiday Inn Express Shanghai Jing'an Temple by IHG400 m · 8.5 · $115
- Youke Homestay400 m · 9.6 · $44
- Xiangyang Hotel Shangqin Boutique Hotel Jing'an Temple Subway Station Branch)500 m · 9.4 · $74
Amenities
- Indoor swimming pool
- Spa
- Massage room
- Executive lounge
- Gym
- Public parking
- Airport pick-up
- Bar
- 8 Restaurants
- Cafe
- Airport drop-off
- Station pick-up
- Conference room
- Multi-function room
- Secretarial services
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Heated pool
- Pool lounge
- Towels
- Station drop-off
Frequently asked questions
- What time is check-in at Jing'an Shangri-La, Shanghai?
- Check-in starts at 14:00 and check-out is by 12:00.
- Does Jing'an Shangri-La, Shanghai have a pool?
- Yes: indoor swimming pool, heated pool, pool lounge.
- Is there parking at Jing'an Shangri-La, Shanghai?
- Yes: public parking.
- Does Jing'an Shangri-La, Shanghai offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Jing'an Shangri-La, Shanghai have?
- Spa, Massage room, Gym.
- How far is Jing'an Shangri-La, Shanghai from the airport?
- The nearest airport is Shanghai Hongqiao Airport, about 15.73 km away.
- How far is Jing'an Shangri-La, Shanghai from the centre of Shanghai?
- About 2.9 km.
- Is Jing'an Shangri-La, Shanghai suitable for children?
- Children of all ages are welcome at this property.