Swissotel Chicago

Chicago, United States

7.6AI score

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Is Swissotel Chicago good? Overview, pros and cons

Verdict: 7.6/10 (Staylist AI score). Guests praise: views; rooms; dining. Main complaint: check-in line.

Staylist AI overview · based on 8 public guest reviews

“Chicago river views”

On a very good spot with a fantastic river view, Swissotel Chicago is an enjoyed great-choice stay: a super clean quite spacious comfortable room, a surprising big tub plus separate shower, excellent customer service, friendly staff and workers and a downstairs restaurant whose chicken parm was totally worth it. One nit: check-in hit a huge line with a single worker.

Rooms
Spacious clean tub rooms here — rooms reported by guests on their stays.
Service
Excellent amid the queue noted — service reported by guests on their stays.
Location
Very good for guests here — location reported by guests on their stays.
Food
An excellent restaurant for guests — food reported by guests on their stays.
Facilities
Big baths and showers here — facilities reported by guests on their stays.
Value
A great verdict for guests — value reported by guests on their stays.
Cleanliness
Super clean for guests here — cleanliness reported by guests on their stays.
  • Views
  • Rooms
  • Dining
  • Clean
  • Gym
  • Private parking
  • Check-in line

Best forChicago tripsViewsCouples

How it compares

Swissotel Chicago ranks #44 of 174 hotels Staylist lists in Chicago and #11 of 15 5-star hotels there. At about $388 a night it is 51% below the median for 5-star hotels in Chicago ($795). The closest listed alternative is Radisson Blu Aqua Hotel, Chicago, 100 m away (score 7.4).

About the hotel

Address
323 E Wacker Dr, Chicago, Illinois, 60601, United States
Hotel class
★★★★★ 5-star
Chain
Swissôtel (Accor)
Opened
1988
Renovated
2019
Check-in / out
From 16:00 · by 11:00
Distance to centre
0.8 km
Getting there
Airport: Chicago Midway International Airport (21.57 km) · Train Station: Millennium Station (0.78 km) · Metro: Washington/Wabash (1.13 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Gym
  • Private parking
  • Bar
  • Restaurant
  • Cafe
  • Conference room
  • Multi-function room
  • Business center
  • Childcare service
  • Currency exchange
  • Wi-Fi in public areas
  • Luggage storage
  • Valet parking
  • The Palm
  • Postal service
  • Fax/copying service
  • Wedding service
  • Concierge service
  • Express check-in and check-out
  • Safe at front desk
  • Wake-up call
  • Room service
  • Gift shop
  • Shopping mall

Frequently asked questions

What time is check-in at Swissotel Chicago?
Check-in starts at 16:00 and check-out is by 11:00.
Is there parking at Swissotel Chicago?
Yes: private parking, valet parking.
What wellness facilities does Swissotel Chicago have?
Gym.
How far is Swissotel Chicago from the airport?
The nearest airport is Chicago Midway International Airport, about 21.57 km away.
How far is Swissotel Chicago from the centre of Chicago?
About 0.8 km.
Is Swissotel Chicago suitable for children?
Children of all ages are welcome at this property.

$388 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Swissotel Chicago: Reviews & Prices · Staylist World