Paradisus Cancún
Cancun, Mexico
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Is Paradisus Cancún good? Overview, pros and cons
Verdict: 8.8/10 (Staylist AI score). Guests praise: all-inclusive; enchanting views; outdoor swimming pool. Main complaint: lounger lottery.
Staylist AI overview · based on 3 public guest reviews
“Paradisus Cancún's lounger lottery”
Paradisus Cancún is a well-placed, scenic all-inclusive — enchanting views and food plentiful enough to gain weight on. Two real complaints dominate: free loungers are deliberately scarce — guests must claim them before 7am like exam-week seat-grabbing, with paid beach beds as the fallback — and one guest reports being charged for services already in their package. A third reports the worst Cancun experience of four visits: a booked king suite arrived as two singles, the front desk said take it or leave it, and both restaurant and facilities were mediocre.
- Rooms
- A booked suite arrived as two singles once.
- Service
- A very poor front desk was reported once.
- Location
- A well-placed and scenic Cancun resort position.
- Food
- Plentiful all-inclusive, though mediocre to some.
- Facilities
- Free loungers run out before 7am daily.
- All-inclusive
- Enchanting views
- Outdoor swimming pool
- Sauna
- Parking
- Lounger lottery
- Room-type switch
- Charged-included services
- Older building (opened 1989)
Best forAll-inclusive staysBeach holidaysFamilies
How it compares
Paradisus Cancún ranks #11 of 59 hotels Staylist lists in Cancun and #11 of 21 5-star hotels there. At about $539 a night it is 34% above the median for 5-star hotels in Cancun ($402). The closest listed alternative is Marriott Cancun, An All-Inclusive Resort, 300 m away (score 8.5).
About the hotel
- Address
- Blvd. Kukulcan, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
- Hotel class
- ★★★★★ 5-star
- Opened
- 1989
- Renovated
- 1990
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 4 km
- Getting there
- Airport: Cancun Intl. Airport (17.81 km) · Train Station: Maya Train Station - Cancún (19.85 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Marriott Cancun, An All-Inclusive Resort300 m · 8.5 · $535
- Fiesta Americana Condesa Cancun - All Inclusive300 m · 8.3 · $306
- JW Marriott Cancun Resort & Spa500 m · 8.6 · $266
- Hard Rock Hotel Cancun700 m · 8.3 · $501
- Secrets the Vine Cancun - All Inclusive Adults Only800 m · 8.6
Amenities
- Outdoor swimming pool
- Sauna
- Massage room
- Parking
- Bar
- 6 Restaurants
- Taxi booking service
- Multi-function room
- Kids' club
- Luggage storage
- Malva food bazaar
- Blue Agave at Paradisus Cancun
- Kanna Beach Club
- Sal Steak House
- Agua Marina
- Cielo
- Postal service
- Wedding service
- Concierge service
- Safe at front desk
- Snack bar
- Convenience store/kiosk
- Lobby bar
- Room service
Frequently asked questions
- What time is check-in at Paradisus Cancún?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Paradisus Cancún have a pool?
- Yes: outdoor swimming pool.
- Is there parking at Paradisus Cancún?
- Yes: parking.
- What wellness facilities does Paradisus Cancún have?
- Sauna, Massage room.
- How far is Paradisus Cancún from the airport?
- The nearest airport is Cancun Intl. Airport, about 17.81 km away.
- How far is Paradisus Cancún from the centre of Cancun?
- About 4 km.
- Is Paradisus Cancún suitable for children?
- Children of all ages are welcome at this property.