Hotel Zena
Washington D.C., United States
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Is Hotel Zena good? Overview, pros and cons
Verdict: 8.5/10 (Staylist AI score). Guests praise: white House near; clean; comfy. Main complaint: billing disputes.
Staylist AI overview · based on 7 public guest reviews
“Hotel Zena's White House-adjacent stay”
Hotel Zena is a clean, comfortable DC hotel near the White House — an amazing best-in-area location and lovely staff. The complaints are serious: a guest who left bags between two bookings reports an unbelievable incident on return; a Korean reviewer alleges worst service and creative billing — a promised dining credit was charged anyway, parking was billed twice for one car, and emails went unanswered while booking-site queries got instant replies; a 3pm check-in wasn't ready for thirty minutes with a toddler waiting; a private rooftop party blocked the pool and crowded the rooftop bar with non-guests; and the pool server was unfriendly with only alcoholic drinks stocked.
- Rooms
- Clean, comfortable rooms for the guests.
- Service
- Lovely mostly; billing disputes were alleged.
- Location
- Very near the White House for guests.
- Facilities
- A rooftop bar; private parties limit it.
- Value
- Great location; creative billing claimed though.
- White House near
- Clean
- Comfy
- Nice bar
- Outdoor swimming pool
- Gym
- Private parking
- Billing disputes
- Held bags
- Party access
Best forSightseeingBusiness tripsCity breaks
How it compares
Hotel Zena ranks #72 of 133 hotels Staylist lists in Washington D.C. and #30 of 54 4-star hotels there. At about $250 a night it is 47% below the median for 4-star hotels in Washington D.C. ($469). The closest listed alternative is Washington Plaza Hotel, 100 m away (score 7.6).
About the hotel
- Address
- 1155 14th Street Northwest, Northwest Washington, Washington D.C., District of Columbia, 20005, United States
- Hotel class
- ★★★★ 4-star
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 0.3 km
- Getting there
- Airport: Ronald Reagan Washington National Airport (8.86 km) · Train Station: Washington Union Station (2.71 km) · Metro: McPherson Square (0.45 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Washington Plaza Hotel100 m · 7.6 · $238
- The Westin Washington, D.C. City Center100 m · 6.8 · $625
- Homewood Suites by Hilton Washington, D.C. Downtown200 m · 7.1 · $489
- Le Méridien Washington, D.C., the Madison200 m · 7.3 · $529
- Hamilton Hotel - Washington DC200 m · 7.5 · $368
Amenities
- Outdoor swimming pool
- Gym
- Private parking
- Luggage storage
- Bar
- Billiards room
- Restaurant
- Conference room
- Multi-function room
- Wake-up call
- Wi-Fi in public areas
- Rooftop pool
- Pool with view
- Valet parking
- Fax/copying service
- Wedding service
- Portuguese
- Lobby bar
- No smoking in public areas
- Elevator
- Eco tours
- Dry cleaning
- Laundry service (on-site)
- Ironing service
Frequently asked questions
- What time is check-in at Hotel Zena?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Hotel Zena have a pool?
- Yes: outdoor swimming pool, rooftop pool, pool with view.
- Is there parking at Hotel Zena?
- Yes: private parking, valet parking.
- What wellness facilities does Hotel Zena have?
- Gym.
- How far is Hotel Zena from the airport?
- The nearest airport is Ronald Reagan Washington National Airport, about 8.86 km away.
- How far is Hotel Zena from the centre of Washington D.C.?
- About 0.3 km.
- Is Hotel Zena suitable for children?
- Children of all ages are welcome at this property.