Sun Palace - All Inclusive Adults Only
Cancun, Mexico
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Is Sun Palace - All Inclusive Adults Only good? Overview, pros and cons
Verdict: 8.3/10 (Staylist AI score). Guests praise: great dining; nice spa; adults-only. Main complaint: VIP tiers.
Staylist AI overview · based on 8 public guest reviews
“Sun Palace's serene adults-only Cancun”
Sun Palace - All Inclusive Adults Only is a beloved Cancun resort — a fifth visit for one couple, amazingly-friendly helpful staff, amazing dinners (the Mexican and Thai restaurants are standouts), several pools with a great atmosphere, a nice spa that became a stay's star, clean well-maintained everything, sea-view windows facing the Caribbean, and a day-pass option to Moon Palace Grand. The caveat: a membership system leaves OTA-booked guests at basic service — some restaurants restrict dining times, which felt second-class.
- Rooms
- Clean, thoughtful rooms with sea views.
- Service
- Amazingly friendly and helpful staff members here.
- Location
- A Cancun adults-only beachfront resort for guests.
- Food
- Amazing dinners; Mexican and Thai stand out.
- Facilities
- Several pools plus a star-worthy spa.
- Value
- OTA guests get second-tier treatment though.
- Great dining
- Nice spa
- Adults-only
- Clean
- Outdoor swimming pool
- Gym
- Private parking
- VIP tiers
- Time limits
- Far from the centre (8 km)
Best forCouplesAdults-onlyBeach holidays
How it compares
Sun Palace - All Inclusive Adults Only ranks #14 of 59 hotels Staylist lists in Cancun and #12 of 21 5-star hotels there. At about $554 a night it is 38% above the median for 5-star hotels in Cancun ($402). The closest listed alternative is The Westin Cancun Resort And Spa, under 50 m away (score 7.0).
About the hotel
- Address
- Blvd. Kukulcan Km.20, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
- Hotel class
- ★★★★★ 5-star
- Opened
- 2005
- Renovated
- 2020
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 8.5 km
- Getting there
- Airport: Cancun Intl. Airport (13.04 km) · Train Station: Maya Train Station - Cancún (16.52 km)
- Children
- Children are not permitted to stay at this property
Nearby hotels
- The Westin Cancun Resort And Spaunder 50 m · 7.0 · $251
- Club Regina Cancun300 m · 7.2 · $84
- The Westin Cancun Resort Villas & Spa300 m · 5.7
- GR Solaris Caribe All Inclusive700 m · 6.9
- Royal Solaris Cancun-All Inclusive800 m · 6.4
Amenities
- Sunbathing area
- Outdoor swimming pool
- Private beach area
- Snorkeling
- Hot springs
- Sauna
- Spa
- Massage room
- Gym
- Private parking
- Airport pick-up
- Car rentals
- Bar
- 4 Restaurants
- Cafe
- Airport drop-off
- Conference room
- Multi-function room
- Business center
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Infinity pool
Frequently asked questions
- What time is check-in at Sun Palace - All Inclusive Adults Only?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Sun Palace - All Inclusive Adults Only have a pool?
- Yes: outdoor swimming pool, infinity pool.
- Is there parking at Sun Palace - All Inclusive Adults Only?
- Yes: private parking.
- Does Sun Palace - All Inclusive Adults Only offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Sun Palace - All Inclusive Adults Only have?
- Sauna, Spa, Massage room, Gym.
- How far is Sun Palace - All Inclusive Adults Only from the airport?
- The nearest airport is Cancun Intl. Airport, about 13.04 km away.
- How far is Sun Palace - All Inclusive Adults Only from the centre of Cancun?
- About 8.5 km.
- Is Sun Palace - All Inclusive Adults Only suitable for children?
- Children are not permitted to stay at this property