The St. Regis Shenzhen Bao'an
Shenzhen, China





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Is The St. Regis Shenzhen Bao'an good? Overview, pros and cons
Verdict: 9.1/10 (Staylist AI score). Guests praise: striking new design; huge elegant rooms; attentive butler service. Main complaint: one badly mishandled dinner.
Staylist AI overview · based on 6 public guest reviews
“Glamorous Shenzhen tower, service misfires”
The St. Regis Shenzhen Bao'an is a 2025 tower blending old-money New York style with minimal Eastern touches — huge zoned rooms, a photogenic 35th-floor lobby and Chinese-restaurant balcony overlooking the bay's night lights, beside the government plaza and Uniwalk mall. Butlers are called thoughtful and staff warm. But one detailed stay went badly: a bathroom floor littered with prior guests' hair, damp pillows, a restaurant that made waiting guests feel misled about bookings, a coupon dish claimed sold out, ignored messages until the platform intervened, and a parking fee wrongly charged. Breakfast also ran mediocre once.
- Rooms
- Huge, zoned, Euro-styled rooms; hair littered one bathroom floor.
- Service
- Thoughtful butlers for most; one stay saw misleading restaurant handling.
- Location
- By the government plaza, mall and ferris wheel.
- Food
- A rich breakfast for most; Cantonese dim sum disappointed once.
- Facilities
- A 35th-floor lobby and balcony with bay night views.
- Striking new design
- Huge elegant rooms
- Attentive butler service
- Bay night views
- Indoor swimming pool
- Spa
- Gym
- One badly mishandled dinner
- Hair left on bathroom floor
- Parking charged wrongly once
- Far from the centre (18 km)
Best forBusiness tripsLuxury staysCity breaks
How it compares
The St. Regis Shenzhen Bao'an ranks #13 of 356 hotels Staylist lists in Shenzhen and #3 of 71 5-star hotels there. At about $334 a night it is 154% above the median for 5-star hotels in Shenzhen ($132). The closest listed alternative is Le Méridien Shenzhen, Bao'an, 1.3 km away (score 7.8).
About the hotel
- Address
- No. 1088 Xingye Road, Bao'an District, Shenzhen, Guangdong, China
- Hotel class
- ★★★★★ 5-star
- Chain
- St. Regis (Marriott)
- Opened
- 2025
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 18.1 km
- Getting there
- Airport: Shenzhen Intl. Airport (13.75 km) · Train Station: Shenzhenjichang Railway Station (14.07 km) · Metro: Bao'an (0.45 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Le Méridien Shenzhen, Bao'an1.3 km · 7.8 · $127
- Home2 Suites by Hilton Shenzhen Baoan1.7 km · 8.2 · $74
- Four Points by Sheraton Shenzhen Bao'an2.4 km · 7.3 · $81
- Conrad Shenzhen3.1 km · 8.3 · $328
- Hampton by Hilton Shenzhen Bao'an Xin'an3.1 km · 8.7 · $87
Amenities
- Indoor swimming pool
- Spa
- Gym
- Public parking
- Bar
- 4 Restaurants
- Conference room
- Multi-function room
- Wi-Fi in public areas
- Luggage storage
- Pool with view
- Heated pool
- Pool lounge
- Towels
- Fax/copying service
- Wedding service
- Multimedia display system
- Concierge service
- Express check-in and check-out
- Safe at front desk
Frequently asked questions
- What time is check-in at The St. Regis Shenzhen Bao'an?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does The St. Regis Shenzhen Bao'an have a pool?
- Yes: indoor swimming pool, pool with view, heated pool, pool lounge.
- Is there parking at The St. Regis Shenzhen Bao'an?
- Yes: public parking.
- What wellness facilities does The St. Regis Shenzhen Bao'an have?
- Spa, Gym.
- How far is The St. Regis Shenzhen Bao'an from the airport?
- The nearest airport is Shenzhen Intl. Airport, about 13.75 km away.
- How far is The St. Regis Shenzhen Bao'an from the centre of Shenzhen?
- About 18.1 km.
- Is The St. Regis Shenzhen Bao'an suitable for children?
- Children of all ages are welcome at this property.