Raffles London at the Owo
London, United Kingdom
Photos from our booking partners
Is Raffles London at the Owo good? Overview, pros and cons
Verdict: 8.9/10 (Staylist AI score). Guests praise: magnificent historic building; rich multi-venue breakfast; efficient polished service. Main complaint: soundproofing lapse once.
Staylist AI overview · based on 8 public guest reviews
“Magnificent OWO landmark, rough edges”
Raffles London at the Owo is a magnificent, truly grand 2023 building near the London Eye, with rich breakfasts across several rooms — the gallery restaurant even does a Chinese set — efficient five-star service including Chinese-speaking staff, and a Guerlain-linked spa called textbook-level. Yet one detailed guest found it superficially luxurious: a missing toothbrush, rough service, mediocre breakfast with uncleared plates, a crowded pool and odd mixed sauna, and rough changing-room details — vowing never to return. Another's first room had terrible soundproofing, fixed by an immediate swap.
- Rooms
- Luxurious, classical rooms; one had terrible soundproofing.
- Service
- Excellent and efficient for most; rough and incomplete once.
- Location
- A magnificent landmark walkable to the London Eye.
- Food
- Rich breakfasts across several rooms; mediocre for one.
- Facilities
- A textbook-level Guerlain spa; the sauna is mixed.
- Value
- One guest found it all show and low value.
- Magnificent historic building
- Rich multi-venue breakfast
- Efficient polished service
- Acclaimed Guerlain spa
- Indoor swimming pool
- Gym
- Private parking
- Soundproofing lapse once
- Rough service once
- Crowded pool scene
Best forLuxury staysSightseeingSpecial occasions
How it compares
Raffles London at the Owo ranks #11 of 829 hotels Staylist lists in London and #11 of 134 5-star hotels there. At about $1,722 a night it is 159% above the median for 5-star hotels in London ($665). The closest listed alternative is Great Scotland Yard Hotel, Part of Hyatt, 100 m away (score 8.0).
About the hotel
- Address
- 57 Whitehall, Westminster, London, Greater London, SW1A 2BX, United Kingdom
- Hotel class
- ★★★★★ 5-star
- Chain
- Raffles (Accor)
- Opened
- 2023
- Renovated
- 2024
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 1 km
- Getting there
- Airport: London City Airport (14.3 km) · Train Station: Charing Cross (0.57 km) · Metro: Embankment (0.46 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Great Scotland Yard Hotel, Part of Hyatt100 m · 8.0 · $691
- The Royal Horseguards Hotel, London100 m · 7.3 · $499
- The Grand at Trafalgar Square200 m · 7.0 · $508
- Corinthia London200 m · 9.1 · $1,377
- Club Quarters Hotel Trafalgar Square, London200 m · 7.4 · $396
Amenities
- Indoor swimming pool
- Sauna
- Spa
- Massage room
- Gym
- Private parking
- Airport pick-up
- Car rentals
- Bar
- Restaurant
- Cafe
- Taxi booking service
- Airport drop-off
- Conference room
- Multi-function room
- Secretarial services
- Childcare service
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Bicycle rental
- Heated pool
- Valet parking
Frequently asked questions
- What time is check-in at Raffles London at the Owo?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Raffles London at the Owo have a pool?
- Yes: indoor swimming pool, heated pool.
- Is there parking at Raffles London at the Owo?
- Yes: private parking, valet parking.
- Does Raffles London at the Owo offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Raffles London at the Owo have?
- Sauna, Spa, Massage room, Gym.
- How far is Raffles London at the Owo from the airport?
- The nearest airport is London City Airport, about 14.3 km away.
- How far is Raffles London at the Owo from the centre of London?
- About 1 km.
- Is Raffles London at the Owo suitable for children?
- Children of all ages are welcome at this property.
- Is Raffles London at the Owo pet-friendly?
- Yes, pets are welcome.