SLS Cancun Hotel & Residences
Cancun, Mexico
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Is SLS Cancun Hotel & Residences good? Overview, pros and cons
Verdict: 7.8/10 (Staylist AI score). Guests praise: views; privacy; staff. Main complaint: view swap.
Staylist AI overview · based on 7 public guest reviews
“Cancun's SLS stay”
With magnificent sea-view rooms on a private uncrowded beautiful property — a babymoon-perfect calm SLS Cancun Hotel & Residences is a best-in-Cancun stay for fans: top-notch staff and a well-equipped gym only four floors are hotel. Serious complaints though: a booked ocean-view room swapped for an entrance-facing one a very bad experience a room judged used and dirty for a two-night stay, food a guest got sick on with a rude disrespectful named receptionist, a do-not-recommend verdict and seasonal seaweed on the beach.
- Rooms
- Nice amid a severe view swap.
- Service
- Top amid a severe service pan.
- Location
- Private beach for guests here — location noted by guests on their stays.
- Food
- Amid a sickness report noted — food noted by guests on their stays.
- Facilities
- A shared gym for guests here.
- Value
- Mixed amid the severe pans — value noted by guests on their stays.
- Cleanliness
- Amid a dirty room report — cleanliness noted by guests on their stays.
- Views
- Privacy
- Staff
- Calm
- Spa
- Gym
- Parking
- View swap
- Service pan
- Beach
Best forCancun tripsCouplesQuiet stays
How it compares
SLS Cancun Hotel & Residences ranks #24 of 59 hotels Staylist lists in Cancun and #17 of 21 5-star hotels there. At about $209 a night it is 48% below the median for 5-star hotels in Cancun ($402). The closest listed alternative is Grand Hyatt Cancun Beach Resort All Inclusive, 300 m away (score 9.0).
About the hotel
- Address
- Boulevard Kukulcan Km 1 Zona Turistica Puerto Cancun, Cancun, Quintana Roo, 77500, Mexico
- Hotel class
- ★★★★★ 5-star
- Opened
- 2020
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 5.9 km
- Getting there
- Airport: Cancun Intl. Airport (20.01 km) · Train Station: Maya Train Station - Cancún (21.85 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Grand Hyatt Cancun Beach Resort All Inclusive300 m · 9.0
- Renaissance Cancun Resort & Marina800 m · 8.7 · $179
- Everglades Suites2.3 km · 8.4
- Krystal Urban Cancun & Beach Club2.5 km · 8.8 · $129
- Fairfield Inn & Suites Cancun Downtown2.7 km · 7.3 · $105
Amenities
- Golf course
- Private beach area
- Diving
- Snorkeling
- Surfing
- Spa
- Massage room
- Gym
- Parking
- Airport pick-up
- Bar
- Billiards room
- Restaurant
- Airport drop-off
- Conference room
- Wi-Fi in public areas
- Valet parking
- LEYNIA Argentinean Grill
- Fax/copying service
- Wedding service
- Concierge service
- Safe at front desk
- Luggage storage
- Wake-up call
Frequently asked questions
- What time is check-in at SLS Cancun Hotel & Residences?
- Check-in starts at 15:00 and check-out is by 12:00.
- Is there parking at SLS Cancun Hotel & Residences?
- Yes: parking, valet parking.
- Does SLS Cancun Hotel & Residences offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does SLS Cancun Hotel & Residences have?
- Spa, Massage room, Gym.
- How far is SLS Cancun Hotel & Residences from the airport?
- The nearest airport is Cancun Intl. Airport, about 20.01 km away.
- How far is SLS Cancun Hotel & Residences from the centre of Cancun?
- About 5.9 km.
- Is SLS Cancun Hotel & Residences suitable for children?
- Children of all ages are welcome at this property.