Four Seasons Hotel Hangzhou at West Lake
Hangzhou, China
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Is Four Seasons Hotel Hangzhou at West Lake good? Overview, pros and cons
Verdict: 9.1/10 (Staylist AI score). Guests praise: service; dining; setting. Main complaint: minibar nit.
Staylist AI overview · based on 8 public guest reviews
“West Lake's boat”
Four Seasons Hotel Hangzhou at West Lake is a tip-top beautiful stay — beautiful surroundings with a top-notch experience, attentive staff who know guests by name, the fun of having your own boat, a decent breakfast, dining highlights in the Jin Sha restaurant and lobby afternoon tea, and consistently-stable Four Seasons quality that kept staff good even at holiday capacity; facilities are not the newest but well maintained. Caveats though: the minibar is not complimentary at this rate, which disappointed one guest.
- Rooms
- Maintained rooms an age note noted.
- Service
- Name knowing staff praised here, as several guests have noted.
- Location
- West Lake for guests on stays.
- Food
- Jin Sha praised by guests, as several guests have noted.
- Facilities
- A private boat for guests here.
- Value
- A minibar nit was duly noted.
- Cleanliness
- Fine for guests on most stays.
- Service
- Dining
- Setting
- Boat
- Indoor swimming pool
- Spa
- Gym
- Minibar nit
Best forHangzhou tripsLake staysLuxury stays
How it compares
Four Seasons Hotel Hangzhou at West Lake ranks #121 of 358 hotels Staylist lists in Hangzhou and #39 of 85 5-star hotels there. At about $712 a night it is 455% above the median for 5-star hotels in Hangzhou ($128). The closest listed alternative is West Lake Cuncuiju, 800 m away (score 9.5).
About the hotel
- Address
- No. 5 Lingyin Road, Xihu District, Hangzhou, Zhejiang, 310013, China
- Hotel class
- ★★★★★ 5-star
- Chain
- Four Seasons
- Opened
- 2010
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 4.1 km
- Getting there
- Airport: Hangzhou Xiaoshan International Airport (32.54 km) · Train Station: Hangzhou Railway Station (7.61 km) · Metro: Huanglong Cave (2.18 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- West Lake Cuncuiju800 m · 9.5 · $33
- Nostalgia S Hotel (Hangzhou West Lake )800 m · 9.5 · $47
- Huage Hostel900 m · 9.7 · $24
- Hangzhou William Toffee Hotel (Zhejiang University)900 m · 8.5 · $25
- The Silk Lakehouse, Shangri-La Hangzhou900 m · 9.4 · $628
Amenities
- Indoor swimming pool
- Hiking
- Spa
- Massage room
- Gym
- Parking
- Airport pick-up
- 3 Restaurants
- Cafe
- Taxi booking service
- Airport drop-off
- Station pick-up
- Conference room
- Multi-function room
- Business center
- Playground
- Childcare service
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Bicycle rental
- Laundry room
- Heated pool
Frequently asked questions
- What time is check-in at Four Seasons Hotel Hangzhou at West Lake?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Four Seasons Hotel Hangzhou at West Lake have a pool?
- Yes: indoor swimming pool, heated pool.
- Is there parking at Four Seasons Hotel Hangzhou at West Lake?
- Yes: parking.
- Does Four Seasons Hotel Hangzhou at West Lake offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Four Seasons Hotel Hangzhou at West Lake have?
- Spa, Massage room, Gym.
- How far is Four Seasons Hotel Hangzhou at West Lake from the airport?
- The nearest airport is Hangzhou Xiaoshan International Airport, about 32.54 km away.
- How far is Four Seasons Hotel Hangzhou at West Lake from the centre of Hangzhou?
- About 4.1 km.
- Is Four Seasons Hotel Hangzhou at West Lake suitable for children?
- Children of all ages are welcome at this property.