DoubleTree by Hilton Surabaya
Genteng, Indonesia
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Is DoubleTree by Hilton Surabaya good? Overview, pros and cons
Verdict: 8.7/10 (Staylist AI score). Guests praise: good breakfast; location; kind staff. Main complaint: dated dissent.
Staylist AI overview · based on 8 public guest reviews
“DoubleTree Surabaya's split”
DoubleTree by Hilton Surabaya is a nice great stay for most — very clean neat rooms, a very good recommended breakfast with different choices, a nice heart-of-Surabaya location close to restaurants and coffee shops and a ten-minute walk (or free shuttle) to Tunjungan Plaza mall, and friendly very good hospitable service; last-minute bookers return. Caveats though: one dissent says the hotel is old and needs more maintenance, and the shower towels arrived dirty.
- Rooms
- Neat rooms; a towel dissent though.
- Service
- Friendly staff for the guests as guests reported.
- Location
- Near Tunjungan mall for guests as guests reported.
- Food
- A good breakfast for guests as guests reported.
- Facilities
- A shuttle; dated dissent though as guests reported.
- Value
- A repeat pick for guests as guests reported.
- Cleanliness
- Clean; a towel dissent though as guests reported.
- Good breakfast
- Location
- Kind staff
- Clean
- Outdoor swimming pool
- Sauna
- Gym
- Dated dissent
- Dirty towels
Best forBusiness tripsCity breaksShopping trips
How it compares
DoubleTree by Hilton Surabaya ranks #2 of 5 hotels Staylist lists in Genteng. The closest listed alternative is Hotel Majapahit Surabaya MGallery, 500 m away (score 8.8).
About the hotel
- Address
- Jl. Tunjungan No.12, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia
- Hotel class
- ★★★★★ 5-star
- Chain
- DoubleTree (Hilton)
- Opened
- 2021
- Check-in / out
- From 14:00 · by 12:00
- Distance to centre
- 0.8 km
- Getting there
- Airport: Surabaya Airport (24.88 km) · Train Station: Surabaya Pasar Turi Train Station (1.6 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Hotel Majapahit Surabaya MGallery500 m · 8.8 · $113
- Swiss-Belinn Tunjungan Surabaya800 m · 7.8
- Wyndham Surabaya1.3 km · 7.8 · $57
- Ibis Surabaya City Center1.5 km · 7.3 · $22
Amenities
- Outdoor swimming pool
- Sauna
- Executive lounge
- Gym
- Private parking
- Airport pick-up
- Bar
- Restaurant
- Cafe
- Taxi booking service
- Airport drop-off
- Station pick-up
- Conference room
- Multi-function room
- Business center
- Children's pool
- Playground
- Kids' club
- Tour and ticket booking service
- Wi-Fi in public areas
- Luggage storage
- Bicycle rental
- Towels
- Valet parking
Frequently asked questions
- What time is check-in at DoubleTree by Hilton Surabaya?
- Check-in starts at 14:00 and check-out is by 12:00.
- Does DoubleTree by Hilton Surabaya have a pool?
- Yes: outdoor swimming pool, children's pool.
- Is there parking at DoubleTree by Hilton Surabaya?
- Yes: private parking, valet parking.
- Does DoubleTree by Hilton Surabaya offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does DoubleTree by Hilton Surabaya have?
- Sauna, Gym.
- How far is DoubleTree by Hilton Surabaya from the airport?
- The nearest airport is Surabaya Airport, about 24.88 km away.
- How far is DoubleTree by Hilton Surabaya from the centre of Genteng?
- About 0.8 km.
- Is DoubleTree by Hilton Surabaya suitable for children?
- Children of all ages are welcome at this property.