Park Hyatt Chicago
Chicago, United States
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Is Park Hyatt Chicago good? Overview, pros and cons
Verdict: 8.6/10 (Staylist AI score). Guests praise: best downtown location; superb views; pool and spa. Main complaint: unresolved double charge.
Staylist AI overview · based on 8 public guest reviews
“First-ever Park Hyatt, billing dispute”
Park Hyatt Chicago — the original — pairs impeccable hardware with the city's best location by the Water Tower: huge rooms with superb views, a pool, spa and Michelin-level dining, and responsive staff. Two serious issues surface: a prepaid stay was charged a second time to a credit card after checkout and remained unrefunded a month later despite repeated contact, and housekeeping once entered a room without knocking. Lesser notes: police sirens run through downtown nights, the minibar is minimalist, breakfast carries a premium, and some fittings age.
- Rooms
- Big comfortable rooms with superb views.
- Service
- Attentive staff, though housekeeping entered unannounced.
- Location
- By the Water Tower in the best downtown spot.
- Food
- Michelin-level dining; breakfast costs a premium.
- Facilities
- A pool and spa; some fittings age.
- Noise
- Downtown sirens can ring through nights.
- Best downtown location
- Superb views
- Pool and spa
- Responsive staff
- Spa
- Gym
- Private parking
- Unresolved double charge
- Unannounced room entry
- Night sirens
Best forBusiness tripsLuxury staysCity breaks
How it compares
Park Hyatt Chicago ranks #4 of 174 hotels Staylist lists in Chicago and #3 of 15 5-star hotels there. At about $892 a night it is 12% above the median for 5-star hotels in Chicago ($795). The closest listed alternative is The Peninsula Chicago, 100 m away (score 8.9).
About the hotel
- Address
- 800 N Michigan Ave, Chicago, Illinois, 60611, United States
- Hotel class
- ★★★★★ 5-star
- Chain
- Park Hyatt (Hyatt)
- Opened
- 2000
- Check-in / out
- From 16:00 · by 12:00
- Distance to centre
- 0.9 km
- Getting there
- Airport: Chicago Midway International Airport (21.57 km) · Train Station: Millennium Station (1.52 km) · Metro: Chicago (0.23 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- The Peninsula Chicago100 m · 8.9 · $1,250
- Warwick Allerton Chicago200 m · 6.0 · $216
- The Ritz-Carlton, Chicago200 m · 8.0 · $795
- Sofitel Chicago Magnificent Mile200 m · 8.3 · $609
- The Whitehall Hotel, BW Premier Collection300 m · 5.7 · $250
Amenities
- Indoor swimming pool
- Spa
- Massage room
- Gym
- Private parking
- Airport pick-up
- Bar
- Restaurant
- Airport drop-off
- Conference room
- Multi-function room
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Valet parking
- NoMI
- Postal service
- Fax/copying service
- Wedding service
- Concierge service
- Express check-in and check-out
- Safe at front desk
- Room service
- No smoking in public areas
Frequently asked questions
- What time is check-in at Park Hyatt Chicago?
- Check-in starts at 16:00 and check-out is by 12:00.
- Does Park Hyatt Chicago have a pool?
- Yes: indoor swimming pool.
- Is there parking at Park Hyatt Chicago?
- Yes: private parking, valet parking.
- Does Park Hyatt Chicago offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Park Hyatt Chicago have?
- Spa, Massage room, Gym.
- How far is Park Hyatt Chicago from the airport?
- The nearest airport is Chicago Midway International Airport, about 21.57 km away.
- How far is Park Hyatt Chicago from the centre of Chicago?
- About 0.9 km.
- Is Park Hyatt Chicago suitable for children?
- Children of all ages are welcome at this property.