The Ritz-Carlton, Chicago
Chicago, United States
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Is The Ritz-Carlton, Chicago good? Overview, pros and cons
Verdict: 8.0/10 (Staylist AI score). Guests praise: service; rooms; views. Main complaint: downgrade report.
Staylist AI overview · based on 8 public guest reviews
“Ritz Chicago's fireworks”
The Ritz-Carlton, Chicago is a best-service stay for many — very good services and amenities, a good spot close to but outside the attraction cluster close to Michigan Avenue and Navy Pier, big clean rooms where some watch the Wednesday and Saturday fireworks, a beautiful lobby, quiet corridors, excellent restaurants, the nicest people, and the expected Ritz polish. Caveats though: breakfast flavour underwhelmed one guest, the air-conditioning fan runs loud at night, and a dissent reports a downgrade for booking via a third party handled without understanding or kindness.
- Rooms
- Big clean rooms amid loud AC.
- Service
- Best service amid a downgrade pan.
- Location
- Near Michigan Avenue for guests, per recent guest reports.
- Food
- Great restaurants amid breakfast nits, per recent guest reports.
- Facilities
- Very good amenities for guests, per recent guest reports.
- Value
- A lived up reputation verdict noted.
- Noise
- Fan noise amid quiet corridors, per recent guest reports.
- Cleanliness
- Clean for guests on most stays.
- Service
- Rooms
- Views
- Dining
- Indoor swimming pool
- Spa
- Gym
- Downgrade report
- AC noise
Best forChicago tripsLuxury staysSpecial occasions
How it compares
The Ritz-Carlton, Chicago ranks #25 of 174 hotels Staylist lists in Chicago and #7 of 15 5-star hotels there. At about $795 a night it is priced in line with 5-star hotels in Chicago (median $795). The closest listed alternative is The Westin Michigan Avenue Chicago, 200 m away (score 6.9).
About the hotel
- Address
- at Water Tower Place, 160 E Pearson St, Chicago, Illinois, 60611, United States
- Hotel class
- ★★★★★ 5-star
- Chain
- The Ritz-Carlton (Marriott)
- Opened
- 2015
- Renovated
- 2021
- Check-in / out
- From 16:00 · by 12:00
- Distance to centre
- 1.1 km
- Getting there
- Airport: Chicago Midway International Airport (22.46 km) · Train Station: Millennium Station (1.69 km) · Metro: Chicago (0.54 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- The Westin Michigan Avenue Chicago200 m · 6.9 · $213
- Hilton Chicago Magnificent Mile Suites200 m · 6.8 · $208
- Park Hyatt Chicago200 m · 8.6 · $892
- Millennium Hotel Knickerbocker Chicago300 m · 6.2 · $308
- Four Seasons Chicago300 m · 8.6 · $733
Amenities
- Indoor swimming pool
- Spa
- Massage room
- Gym
- Public parking
- Bar
- Conference room
- Multi-function room
- Business center
- Tour and ticket booking service
- Wi-Fi in public areas
- Luggage storage
- Heated pool
- Valet parking
- Torali
- Fax/copying service
- Wedding service
- Lockers available
- Concierge service
- Express check-in and check-out
- Safe at front desk
- Convenience store/kiosk
- Lobby bar
- Alcohol-free rooms (on request)
Frequently asked questions
- What time is check-in at The Ritz-Carlton, Chicago?
- Check-in starts at 16:00 and check-out is by 12:00.
- Does The Ritz-Carlton, Chicago have a pool?
- Yes: indoor swimming pool, heated pool.
- Is there parking at The Ritz-Carlton, Chicago?
- Yes: public parking, valet parking.
- What wellness facilities does The Ritz-Carlton, Chicago have?
- Spa, Massage room, Gym.
- How far is The Ritz-Carlton, Chicago from the airport?
- The nearest airport is Chicago Midway International Airport, about 22.46 km away.
- How far is The Ritz-Carlton, Chicago from the centre of Chicago?
- About 1.1 km.
- Is The Ritz-Carlton, Chicago suitable for children?
- Children of all ages are welcome at this property.