ITC Ratnadipa, a Luxury Collection Hotel, Colombo
Colombo, Sri Lanka
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Is ITC Ratnadipa, a Luxury Collection Hotel, Colombo good? Overview, pros and cons
Verdict: 8.6/10 (Staylist AI score). Guests praise: sea views; dedicated lobby; good pool. Main complaint: mold smell once.
Staylist AI overview · based on 8 public guest reviews
“Colombo's seafront giant, mold flag”
ITC Ratnadipa, a Luxury Collection Hotel, Colombo is a new sea-view hotel with a dedicated-floor lobby, an unbeatable-to-some service record, a lovely pool, rich varied breakfast and dinner buffets, a mall nearby, stunning window views — sunsets can justify the stay — and a birthday room-decoration with cake after a pre-sent email. Two reviews flag problems: one room had creaking floors, a broken balcony handle and average breakfast service versus Shangri-La; another reports heavy mold smell in corridor and room, a dirty unusable bathtub even after a room change, and a balcony door that would not lock.
- Rooms
- Sea-view rooms; aging bones and a bad tub.
- Service
- Unbeatable to some; average to one.
- Location
- A fantastic seafront position near a mall.
- Food
- Rich and varied breakfast and dinner buffets.
- Facilities
- A lovely pool on the seafront.
- Cleanliness
- Mold smell and a dirty tub reported.
- Sea views
- Dedicated lobby
- Good pool
- Birthday touches
- Sauna
- Gym
- Parking
- Mold smell once
- Dirty bathtub
- Sticky balcony door
Best forLuxury staysBusiness tripsFamilies
How it compares
ITC Ratnadipa, a Luxury Collection Hotel, Colombo ranks #10 of 80 hotels Staylist lists in Colombo and #9 of 22 5-star hotels there. At about $165 a night it is 65% above the median for 5-star hotels in Colombo ($100). The closest listed alternative is Nuwa at City of Dreams Sri Lanka, 300 m away (score 9.8).
About the hotel
- Address
- 21 Galle Face Center Rd, Colombo 03, Colombo, Western Province, 00100, Sri Lanka
- Hotel class
- ★★★★★ 5-star
- Chain
- The Luxury Collection (Marriott)
- Opened
- 2024
- Renovated
- 2025
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 1.6 km
- Getting there
- Airport: Diyawanna Oya Seaplane Base (9.64 km) · Train Station: Slave Island Railway Station (0.93 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Nuwa at City of Dreams Sri Lanka300 m · 9.8 · $152
- Cinnamon Life at City of Dreams300 m · 8.9 · $147
- Taj Samudra, Colombo300 m · 8.7 · $90
- Shangri la Hotel Colombo400 m · 8.7 · $174
- Ramada by Wyndham Colombo500 m · 6.4 · $78
Amenities
- Outdoor swimming pool
- Sauna
- Spa
- Massage room
- Gym
- Airport pick-up
- Car rentals
- Bar
- Tea room
- 3 Restaurants
- Cafe
- Airport drop-off
- Conference room
- Business center
- Children's pool
- Playground
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Infinity pool
- Pool with view
- Parking
- Shuttle service
- Avartana
Frequently asked questions
- What time is check-in at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does ITC Ratnadipa, a Luxury Collection Hotel, Colombo have a pool?
- Yes: outdoor swimming pool, children's pool, infinity pool, pool with view.
- Is there parking at ITC Ratnadipa, a Luxury Collection Hotel, Colombo?
- Yes: parking.
- Does ITC Ratnadipa, a Luxury Collection Hotel, Colombo offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does ITC Ratnadipa, a Luxury Collection Hotel, Colombo have?
- Sauna, Spa, Massage room, Gym.
- How far is ITC Ratnadipa, a Luxury Collection Hotel, Colombo from the airport?
- The nearest airport is Diyawanna Oya Seaplane Base, about 9.64 km away.
- How far is ITC Ratnadipa, a Luxury Collection Hotel, Colombo from the centre of Colombo?
- About 1.6 km.
- Is ITC Ratnadipa, a Luxury Collection Hotel, Colombo suitable for children?
- Children of all ages are welcome at this property.