Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan

Milan, Italy

8.6AI score

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Is Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan good? Overview, pros and cons

Verdict: 8.6/10 (Staylist AI score). Guests praise: centrale opposite; duomo shuttle; huge comfy rooms. Main complaint: billing dispute.

Staylist AI overview · based on 8 public guest reviews

“Station-front grand hotel, billing row”

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan stands opposite Centrale's main entrance — a huge, five-star hotel with very comfortable rooms, welcome refreshments, a shuttle to the Duomo area, great staff and exceptional meals, though the sheer size means a trek to breakfast. One guest gives a severe dissent: an intermittent leak noise under a room-507 sink, a very slow room change, a breakfast menu never offered proactively, then a disputed extra charge for egg dishes that were supposedly included — the hotel could not produce a menu showing the charges and argued over covers; the guest warns others to heed bad reviews.

Rooms
Huge, very comfortable rooms fronting the station.
Service
Superb to most; one billing dispute erupted.
Location
Two minutes' walk from Milan Centrale.
Food
Tasty breakfast; a long walk to it.
Facilities
A shuttle to the Duomo area runs.
Value
A disputed breakfast charge was levied.
  • Centrale opposite
  • Duomo shuttle
  • Huge comfy rooms
  • Exceptional meals
  • Indoor swimming pool
  • Sauna
  • Gym
  • Billing dispute
  • Slow room change
  • Older building (opened 1932)

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How it compares

Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan ranks #15 of 218 hotels Staylist lists in Milan and #8 of 30 5-star hotels there. At about $774 a night it is 19% below the median for 5-star hotels in Milan ($953). The closest listed alternative is NYX Hotel Milan by Leonardo Hotels, 100 m away (score 8.0).

About the hotel

Address
Piazza Duca d'Aosta, 9, Central Station area, Milan, Lombardy, 20124, Italy
Hotel class
★★★★★ 5-star
Chain
The Luxury Collection (Marriott)
Opened
1932
Renovated
2015
Check-in / out
From 15:00 · by 12:00
Distance to centre
1.2 km
Getting there
Airport: Milan Linate Airport (11.53 km) · Train Station: Milano Centrale Railway Station (0.5 km) · Metro: Centrale FS (0.2 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Indoor swimming pool
  • Sauna
  • Spa
  • Massage room
  • Gym
  • Private parking
  • Airport pick-up
  • Bar
  • Restaurant
  • Airport drop-off
  • Conference room
  • Multi-function room
  • Business center
  • Childcare service
  • Tour and ticket booking service
  • Wi-Fi in public areas
  • Luggage storage
  • Rooftop pool
  • Pool with view
  • Heated pool
  • Valet parking
  • Terrazza Gallia Restaurant
  • Fax/copying service
  • Wedding service

Frequently asked questions

What time is check-in at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?
Check-in starts at 15:00 and check-out is by 12:00.
Does Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan have a pool?
Yes: indoor swimming pool, rooftop pool, pool with view, heated pool.
Is there parking at Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan?
Yes: private parking, valet parking.
Does Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan have?
Sauna, Spa, Massage room, Gym.
How far is Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan from the airport?
The nearest airport is Milan Linate Airport, about 11.53 km away.
How far is Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan from the centre of Milan?
About 1.2 km.
Is Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan suitable for children?
Children of all ages are welcome at this property.
Is Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan pet-friendly?
Yes, pets are welcome.

$774 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

Excelsior Hotel Gallia, a Luxury · Staylist World