Palace Hotel Tokyo
Tokyo, Japan
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Is Palace Hotel Tokyo good? Overview, pros and cons
Verdict: 8.8/10 (Staylist AI score). Guests praise: palace-facing balconies; impeccable service; great running location. Main complaint: club perks unclear at booking.
Staylist AI overview · based on 8 public guest reviews
“Imperial Palace balconies define this stay”
Palace Hotel Tokyo is anchored by its setting beside the Imperial Palace: rooms with palace-facing balconies are called the soul of the hotel, and the moat-side coffee shop and five-kilometre running loop are recurring pleasures. Rooms are bright and spacious, the food earns solid marks and breakfast pastries are praised. Two booking-related frustrations appear: a club guest only learned that all-day refreshments were included after the fact, and another felt a pricier club room was no better than a basic one while availability seemed to shift oddly. Service itself is called impeccable.
- Rooms
- Bright, spacious rooms; palace-facing balconies are the standout.
- Service
- Service is impeccable throughout the whole stay.
- Location
- Beside the Imperial Palace, with a five-kilometre running loop.
- Food
- Worthwhile restaurants and a breakfast buffet with praised pastries.
- Value
- A pricier club room felt no better than a basic room once.
- Palace-facing balconies
- Impeccable service
- Great running location
- Praised breakfast pastries
- Indoor swimming pool
- Sauna
- Gym
- Club perks unclear at booking
- Club room felt no better once
Best forCouplesLuxury staysRunners
How it compares
Palace Hotel Tokyo ranks #5 of 495 hotels Staylist lists in Tokyo and #5 of 73 5-star hotels there. At about $815 a night it is 44% above the median for 5-star hotels in Tokyo ($566). The closest listed alternative is Ascott Marunouchi Tokyo, 300 m away (score 8.1).
About the hotel
- Address
- 1 1 1 Marunouchi, Chiyoda Ward, Tokyo, 100-0005, Japan
- Hotel class
- ★★★★★ 5-star
- Opened
- 2012
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 0.6 km
- Getting there
- Airport: Haneda Airport (23.67 km) · Train Station: Tokyo Station (0.84 km) · Metro: Otemachi (0.3 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Ascott Marunouchi Tokyo300 m · 8.1 · $961
- Aman Tokyo400 m · 8.4 · $1,836
- Four Seasons Hotel Tokyo at Otemachi400 m · 8.3 · $805
- Hoshinoya Tokyo500 m · 9.2 · $1,125
- Marunouchi Hotel500 m · 8.0 · $767
Amenities
- Public parking
- Indoor swimming pool
- Sauna
- Spa
- Massage room
- Gym
- Airport pick-up
- Bar
- 2 Restaurants
- Taxi booking service
- Airport drop-off
- Conference room
- Multi-function room
- Secretarial services
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Valet parking
- Shuttle service
- Esterre by Alain Ducasse
- Fax/copying service
- Wedding service
- Concierge service
Frequently asked questions
- What time is check-in at Palace Hotel Tokyo?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Palace Hotel Tokyo have a pool?
- Yes: indoor swimming pool.
- Is there parking at Palace Hotel Tokyo?
- Yes: public parking, valet parking.
- Does Palace Hotel Tokyo offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Palace Hotel Tokyo have?
- Sauna, Spa, Massage room, Gym.
- How far is Palace Hotel Tokyo from the airport?
- The nearest airport is Haneda Airport, about 23.67 km away.
- How far is Palace Hotel Tokyo from the centre of Tokyo?
- About 0.6 km.
- Is Palace Hotel Tokyo suitable for children?
- Children of all ages are welcome at this property.