Mandarin Oriental, Singapore
Singapore, Singapore
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Is Mandarin Oriental, Singapore good? Overview, pros and cons
Verdict: 8.6/10 (Staylist AI score). Guests praise: prime Marina Bay location; elegant renovated interiors; rich local breakfast. Main complaint: inconsistent housekeeping.
Staylist AI overview · based on 6 public guest reviews
“Marina Bay icon with uneven housekeeping”
Mandarin Oriental, Singapore holds a prime Marina Bay position — its fan-shaped tower linked directly to Marina Square and minutes on foot to the Merlion, Gardens by the Bay and Esplanade MRT — with renovated, elegant surroundings and a rich breakfast spanning local favourites like laksa and kaya toast. Upgrades appear when the hotel is quiet. However, one guest staying in two rooms found strikingly uneven housekeeping: one room had proper turndown while the other lacked it entirely, had slippers removed without replacement, no tissue box, and a cleaner who entered uninvited at eight in the morning; a wrongly cleared coffee compounded the disappointment.
- Rooms
- Renovated, elegant rooms with bay views.
- Service
- Uneven: one room's housekeeping badly failed its guests.
- Location
- Prime Marina Bay spot linked to Marina Square.
- Food
- A rich breakfast covering local favourites well.
- Cleanliness
- Turndown inconsistency and an uninvited entry occurred.
- Prime Marina Bay location
- Elegant renovated interiors
- Rich local breakfast
- Occasional quiet-period upgrades
- Outdoor swimming pool
- Spa
- Gym
- Inconsistent housekeeping
- Early-morning intrusion once
Best forSightseeingBusiness tripsFamilies
How it compares
Mandarin Oriental, Singapore ranks #13 of 320 hotels Staylist lists in Singapore and #9 of 68 5-star hotels there. At about $1,566 a night it is 270% above the median for 5-star hotels in Singapore ($423). The closest listed alternative is Parkroyal Collection Marina Bay, Singapore, 200 m away (score 9.4).
About the hotel
- Address
- 5 Raffles Ave, Singapore, 039797, Singapore
- Hotel class
- ★★★★★ 5-star
- Chain
- Mandarin Oriental
- Opened
- 1987
- Renovated
- 2023
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 1.5 km
- Getting there
- Airport: Seletar Airport (18.62 km) · Train Station: Woodlands Train Checkpoint (27.06 km) · Metro: Esplanade (0.79 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Parkroyal Collection Marina Bay, Singapore200 m · 9.4 · $627
- Pan Pacific Singapore200 m · 7.5 · $523
- The Ritz-Carlton, Millenia Singapore200 m · 8.4 · $705
- Conrad Singapore Marina Bay300 m · 8.2 · $323
- JW Marriott Hotel Singapore South Beach500 m · 8.2 · $398
Amenities
- Private parking
- Sunbathing area
- Outdoor swimming pool
- Hiking
- Spa
- Massage room
- Executive lounge
- Gym
- Airport pick-up
- Car rentals
- Bar
- 10 Restaurants
- Cafe
- Taxi booking service
- Airport drop-off
- Conference room
- Multi-function room
- Playground
- Childcare service
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Bicycle rental
Frequently asked questions
- What time is check-in at Mandarin Oriental, Singapore?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Mandarin Oriental, Singapore have a pool?
- Yes: outdoor swimming pool.
- Is there parking at Mandarin Oriental, Singapore?
- Yes: private parking.
- Does Mandarin Oriental, Singapore offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Mandarin Oriental, Singapore have?
- Spa, Massage room, Gym.
- How far is Mandarin Oriental, Singapore from the airport?
- The nearest airport is Seletar Airport, about 18.62 km away.
- How far is Mandarin Oriental, Singapore from the centre of Singapore?
- About 1.5 km.
- Is Mandarin Oriental, Singapore suitable for children?
- Children of all ages are welcome at this property.