Palacio Nazarenas, A Belmond Hotel, Cusco
Cusco, Peru
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Is Palacio Nazarenas, A Belmond Hotel, Cusco good? Overview, pros and cons
Verdict: 9.3/10 (Staylist AI score). Guests praise: incredible food and breakfast; family-like, caring service; oxygen provided at altitude. Main complaint: promised butler service failed for one guest.
Staylist AI overview · based on 4 public guest reviews
“Belmond Cusco jewel, one failure”
Palacio Nazarenas, A Belmond Hotel, Cusco earns passionate praise from most guests: incredible food — breakfast especially — service described as better than anywhere, staff who treat visitors like family, and appreciated touches like supplementary oxygen for the altitude. One reviewer recommends it unreservedly for visiting Cusco and Machu Picchu. A dissenting voice matters, though: one guest rated it far below five stars, reporting an unwelcoming front desk, a day without concierge coverage, and a dedicated butler promised but never provided — a service gap worth noting alongside the acclaim.
- Food
- Incredible food; the breakfast stands out.
- Service
- Family-like care; butler service failed once.
- Facilities
- Supplementary oxygen helps guests at altitude.
- Location
- Strong for Cusco and Machu Picchu.
- Incredible food and breakfast
- Family-like, caring service
- Oxygen provided at altitude
- Strong for Cusco and Machu Picchu trips
- Outdoor swimming pool
- Spa
- Parking
- Promised butler service failed for one guest
- Front desk called unwelcoming
Best forCouplesSpecial occasionsSightseeing
How it compares
Palacio Nazarenas, A Belmond Hotel, Cusco ranks #2 of 16 hotels Staylist lists in Cusco and #2 of 5 5-star hotels there. At about $1,065 a night it is 174% above the median for 5-star hotels in Cusco ($389). The closest listed alternative is Monasterio, A Belmond Hotel, Cusco, under 50 m away (score 9.2).
About the hotel
- Address
- 223 Plazoleta NazarenasStreet, Cusco, Cusco Region, Peru
- Hotel class
- ★★★★★ 5-star
- Chain
- Belmond (LVMH)
- Opened
- 2012
- Check-in / out
- From 15:00 · by 12:00
- Distance to centre
- 0.2 km
- Getting there
- Airport: Alejandro Velasco Astete International Airport (5.96 km) · Train Station: San Pedro Station (1.16 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Monasterio, A Belmond Hotel, Cuscounder 50 m · 9.2 · $665
- Inkaterra la Casona Relais & Chateauxunder 50 m · 9.0 · $449
- Casa Andina Standard Cusco Catedral100 m · 7.5 · $109
- JW Marriott El Convento Cusco200 m · 9.0 · $389
- Motto by Hilton Cusco300 m · 7.2 · $130
Amenities
- Sunbathing area
- Outdoor swimming pool
- Spa
- Massage room
- Airport pick-up
- Bar
- Library
- Tea room
- Restaurant
- Airport drop-off
- Station pick-up
- Multi-function room
- Secretarial services
- Tour and ticket booking service
- Currency exchange
- Wi-Fi in public areas
- Luggage storage
- Pool lounge
- Parking
- Station drop-off
- Mauka
- Wedding service
- Translation tools available
- Concierge service
Frequently asked questions
- What time is check-in at Palacio Nazarenas, A Belmond Hotel, Cusco?
- Check-in starts at 15:00 and check-out is by 12:00.
- Does Palacio Nazarenas, A Belmond Hotel, Cusco have a pool?
- Yes: outdoor swimming pool, pool lounge.
- Is there parking at Palacio Nazarenas, A Belmond Hotel, Cusco?
- Yes: parking.
- Does Palacio Nazarenas, A Belmond Hotel, Cusco offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Palacio Nazarenas, A Belmond Hotel, Cusco have?
- Spa, Massage room.
- How far is Palacio Nazarenas, A Belmond Hotel, Cusco from the airport?
- The nearest airport is Alejandro Velasco Astete International Airport, about 5.96 km away.
- How far is Palacio Nazarenas, A Belmond Hotel, Cusco from the centre of Cusco?
- About 0.2 km.
- Is Palacio Nazarenas, A Belmond Hotel, Cusco suitable for children?
- Children of all ages are welcome at this property.