Grand Mercure Hanoi
Hanoi, Vietnam
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Is Grand Mercure Hanoi good? Overview, pros and cons
Verdict: 8.5/10 (Staylist AI score). Guests praise: grand lobby; sky bar; varied breakfast. Main complaint: windowless rooms.
Staylist AI overview · based on 8 public guest reviews
“Hanoi's polished Mercure, thin walls”
Grand Mercure Hanoi is a cozy, professional hotel — clean newer facilities, a photogenic grand lobby, a 24-hour gym, a nice sky bar, a varied quality breakfast plus authentic à la carte, easy taxis and bus stops nearby, and proactive staff delivering timely water and cleaning. The cons recur: some rooms are small and windowless with a lingering odor, soundproofing is merely average (street traffic audible), the executive breakfast is limited, and the rate sits slightly high for some.
- Rooms
- Spacious for some, small and windowless for other guests.
- Service
- Proactive, professional and helpful staff throughout stays.
- Location
- A good spot with easy taxis and buses.
- Food
- A varied breakfast plus authentic dining.
- Facilities
- A 24-hour gym and a nice sky bar.
- Noise
- Average soundproofing; street noise is audible.
- Grand lobby
- Sky bar
- Varied breakfast
- Proactive staff
- Outdoor swimming pool
- Sauna
- Gym
- Windowless rooms
- Average soundproofing
Best forBusiness tripsCity breaksValue seekers
How it compares
Grand Mercure Hanoi ranks #36 of 169 hotels Staylist lists in Hanoi and #12 of 41 5-star hotels there. At about $131 a night it is 13% above the median for 5-star hotels in Hanoi ($116). The closest listed alternative is Boho Van Mieu - Cozy Studio with Lift, Netflix, washer anđ dryer, 200 m away (score 9.2).
About the hotel
- Address
- 9 Cat Linh, Quoc Tu Giam Ward, O Cho Dua, Hanoi, Vietnam
- Hotel class
- ★★★★★ 5-star
- Chain
- Mercure (Accor)
- Opened
- 2022
- Check-in / out
- From 14:00 · by 12:00
- Distance to centre
- 0.7 km
- Getting there
- Airport: Noi Bai Intl. Airport (26.13 km) · Train Station: Sapa Train (0.22 km) · Metro: Cat Linh (0.81 km)
- Children
- Children of all ages are welcome at this property.
Nearby hotels
- Boho Van Mieu - Cozy Studio with Lift, Netflix, washer anđ dryer200 m · 9.2 · $16
- Sao Mai Boutique Hotel Hanoi300 m · 8.3 · $24
- Eli Rina Hotel400 m · 9.3 · $38
- Era Apartment Thinh Hao400 m · 8.0 · $10
- Pullman Hanoi500 m · 6.6 · $382
Amenities
- Sunbathing area
- Outdoor swimming pool
- Sauna
- Spa
- Massage room
- Executive lounge
- Gym
- Parking
- Airport pick-up
- Car rentals
- Bar
- Restaurant
- Cafe
- Taxi booking service
- Airport drop-off
- Conference room
- Multi-function room
- Business center
- Secretarial services
- Karaoke
- Childcare service
- Tour and ticket booking service
- Currency exchange
- Luggage storage
Frequently asked questions
- What time is check-in at Grand Mercure Hanoi?
- Check-in starts at 14:00 and check-out is by 12:00.
- Does Grand Mercure Hanoi have a pool?
- Yes: outdoor swimming pool.
- Is there parking at Grand Mercure Hanoi?
- Yes: parking.
- Does Grand Mercure Hanoi offer an airport transfer?
- Yes: airport pick-up, airport drop-off.
- What wellness facilities does Grand Mercure Hanoi have?
- Sauna, Spa, Massage room, Gym.
- How far is Grand Mercure Hanoi from the airport?
- The nearest airport is Noi Bai Intl. Airport, about 26.13 km away.
- How far is Grand Mercure Hanoi from the centre of Hanoi?
- About 0.7 km.
- Is Grand Mercure Hanoi suitable for children?
- Children of all ages are welcome at this property.