The Ritz-Carlton, Kuala Lumpur

Kuala Lumpur, Malaysia

7.7AI score

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Is The Ritz-Carlton, Kuala Lumpur good? Overview, pros and cons

Verdict: 7.7/10 (Staylist AI score). Guests praise: service; location; rooms. Main complaint: breakfast nit.

Staylist AI overview · based on 8 public guest reviews

“Ritz KL's service”

The Ritz-Carlton, Kuala Lumpur is a great very good stay — a great location with easy access that suits families, clean comfortable well-maintained rooms including a three-bedroom option for a family, and friendly helpful professional kind staff whose service is called the biggest selling point of this old-school brand; a very good two-night experience. Caveats though: the style is traditional rather than smart-room modern, the breakfast was merely ordinary, and there is no drive-up parking at the door — the drop-off sits across the street.

Rooms
Family suites amid old school style.
Service
The service standout for guests staying here.
Location
Central KL for guests on most stays.
Food
An ordinary breakfast nit noted here.
Facilities
Traditional fittings for guests staying here.
Value
A good verdict for most guests overall.
Cleanliness
Clean for guests on most stays.
  • Service
  • Location
  • Rooms
  • Family
  • Outdoor swimming pool
  • Sauna
  • Gym
  • Breakfast nit
  • Style note

Best forKL tripsFamiliesClassic luxury

How it compares

The Ritz-Carlton, Kuala Lumpur ranks #40 of 266 hotels Staylist lists in Kuala Lumpur and #23 of 58 5-star hotels there. At about $553 a night it is 165% above the median for 5-star hotels in Kuala Lumpur ($209). The closest listed alternative is Dorsett Kuala Lumpur, 100 m away (score 6.3).

About the hotel

Address
168, Jalan Imbi, Bukit Bintang, Kuala Lumpur, 55100, Malaysia
Hotel class
★★★★★ 5-star
Chain
The Ritz-Carlton (Marriott)
Opened
1997
Renovated
2016
Check-in / out
From 15:00 · by 12:00
Distance to centre
1.9 km
Getting there
Airport: Sultan Abdul Aziz Shah Airport (28.21 km) · Train Station: Ampang Park (2.43 km) · Metro: Bukit Bintang (0.49 km)
Children
Children of all ages are welcome at this property.

Nearby hotels

Amenities

  • Outdoor swimming pool
  • Sauna
  • Spa
  • Massage room
  • Executive lounge
  • Gym
  • Private parking
  • Airport pick-up
  • Bar
  • Tea room
  • Taxi booking service
  • Airport drop-off
  • Station pick-up
  • Conference room
  • Multi-function room
  • Children's pool
  • Kids' club
  • Childcare service
  • Wi-Fi in public areas
  • Luggage storage
  • Laundry room
  • Valet parking
  • Lobby Lounge at The Ritz-Carlton

Frequently asked questions

What time is check-in at The Ritz-Carlton, Kuala Lumpur?
Check-in starts at 15:00 and check-out is by 12:00.
Does The Ritz-Carlton, Kuala Lumpur have a pool?
Yes: outdoor swimming pool, children's pool.
Is there parking at The Ritz-Carlton, Kuala Lumpur?
Yes: private parking, valet parking.
Does The Ritz-Carlton, Kuala Lumpur offer an airport transfer?
Yes: airport pick-up, airport drop-off.
What wellness facilities does The Ritz-Carlton, Kuala Lumpur have?
Sauna, Spa, Massage room, Gym.
How far is The Ritz-Carlton, Kuala Lumpur from the airport?
The nearest airport is Sultan Abdul Aziz Shah Airport, about 28.21 km away.
How far is The Ritz-Carlton, Kuala Lumpur from the centre of Kuala Lumpur?
About 1.9 km.
Is The Ritz-Carlton, Kuala Lumpur suitable for children?
Children of all ages are welcome at this property.

$553 / night

Hotel information updated 2 October 2026. How Staylist scores hotels. Report a problem with this page.

The Ritz-Carlton, Kuala Lumpur Reviews · Staylist World